Senior DevOps Engineer (Dynatrace)

Endava

1d•Hybrid

About The Position

Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change. By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses. From prototype to real-world impact - be part of a global shift by doing work that matters.

Requirements

6+ years of experience implementing and administering Dynatrace in enterprise environments.
Strong experience with: Dynatrace Administration, Dynatrace OneAgent, Real User Monitoring (RUM), Application Performance Monitoring (APM), Distributed Tracing, Infrastructure Monitoring, Synthetic Monitoring, Dynatrace Davis AI
Experience monitoring cloud-native applications deployed on Google Cloud Platform (GCP).
Experience supporting modern microservices architectures and REST APIs.
Experience integrating Dynatrace with incident management platforms such as PagerDuty.
Strong understanding of observability concepts including metrics, logs, traces, service health, and SLOs.
Experience troubleshooting application performance, latency, and infrastructure issues.
Familiarity with CI/CD pipelines and DevOps practices.
Strong analytical and problem-solving skills.
Excellent communication and collaboration abilities within Agile teams.

Nice To Haves

Experience supporting both web and mobile applications.
Experience monitoring Kubernetes or containerized workloads.
Knowledge of Google Cloud Operations Suite (Cloud Monitoring and Cloud Logging).
Experience with scripting or automation using Python, PowerShell, or Bash.
Experience integrating observability into DevOps and Site Reliability Engineering (SRE) practices.
Healthcare or other highly regulated industry experience.

Responsibilities

Design, implement, and maintain enterprise-wide observability solutions using Dynatrace across web, mobile, APIs, and cloud-native applications.
Configure Real User Monitoring (RUM), Application Performance Monitoring (APM), infrastructure monitoring, synthetic monitoring, and distributed tracing.
Develop executive and operational dashboards that provide real-time visibility into application health, user experience, service performance, and platform availability.
Implement AI-driven monitoring using Dynatrace Davis AI to establish intelligent baselines, reduce alert noise, and proactively identify performance issues.
Build monitoring solutions for cloud-native microservices and distributed systems running in Google Cloud Platform (GCP).
Integrate Dynatrace with PagerDuty and other incident management platforms to automate alerting and streamline operational response.
Collaborate with software engineers and platform teams to establish observability standards throughout the software development lifecycle.
Monitor critical business transactions and user journeys to ensure optimal application performance and availability.
Analyze application performance trends, identify bottlenecks, and recommend improvements to increase system reliability.
Support production incident investigations through performance analysis, root cause identification, and post-incident reviews.
Define monitoring standards, documentation, and best practices for enterprise observability.
Partner with DevOps, SRE, and Infrastructure teams to continuously improve operational excellence and platform resilience.