Senior DevOps and Cloud Engineer - NBS

Nelnet Servicing • Lincoln, NE

1d

About The Position

The Senior DevOps & Cloud Engineer for NBS is an expert on cloud deployments, configuration, support, administration, and technical solutions to various technology components that make up the IT cloud-based environment across the business unit. Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology and education services to more than 1,200 higher education institutions, nearly 12,000 K-12 schools, and millions of individual students, families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive.

Requirements

• Bachelor’s Degree in Computer Science or related field (equivalent experience may be substituted)
• 8+ years of experience in the related competency fields
• Expert/in-depth experience or knowledge in Amazon or Azure as Cloud Architect, DevOps Architect or similar
• Expert/in-depth experience or knowledge in AWS or Azure services: cloud concepts and many cloud services
• Expert/in-depth experience or knowledge in Virtualization technologies: VMware, Hyper-V, cloud-based host virtualization, containerization (Docker, Kubernetes)
• Expert/in-depth experience or knowledge in Windows Technologies: PowerShell scripting, server setup, troubleshooting, maintenance
• Expert/in-depth experience or knowledge in Linux Technologies: Bash scripting, SELinux, server setup, troubleshooting, maintenance
• Expert/in-depth experience or knowledge in Networking: subnetting, routing, firewalls, advanced DNS management, load balancers, IDS/IPS, VPN
• Expert/in-depth experience or knowledge in Security: security protocols, security best practices, and vulnerability remediation
• Expert/in-depth experience or knowledge in DevOps: CI/CD design, setup, maintenance, and troubleshooting
• Strong analytical, judgement and problem-solving skills
• Strong oral and written communication skills
• Strong interpersonal skills interact with technical and non-technical clients
• Strong documentation and time management skills
• Self-motivated
• Comfortable working collaboratively as part of a team
• Strong bias toward action, delivery, and implementation
• Ability to work through complex challenges without guidance
• Authorized to work in the United States without the need for current or future sponsorship

Responsibilities

• Develops, modifies, and maintains IT cloud infrastructure to meet business objectives
• Implements and provides oversight on technical solutions for various sized projects or daily support initiatives
• Creates and maintains technical documentation for IT systems and solutions
• Works with multiple customers, stakeholders, and system owners to produce requirements, determine feasibility, analyze cost/benefits requirements, and recommend design solution options
• Provides training and technical support for users with varying levels of IT knowledge
• Completes and evaluates enhancements to routine preventative measures
• Ensures logging occurs and participates in log analysis for vulnerability reviews, penetration assessments, and network monitoring
• Assists in regulatory body attestations to maintain system and network compliance

Benefits

• medical
• dental
• vision
• HSA and FSA
• generous earned time off
• 401K/student loan repayment
• life insurance & AD&D insurance
• employee assistance program
• employee stock purchase program
• tuition reimbursement
• performance-based incentive pay
• short- and long-term disability
• robust wellness program

What This Job Offers

• Job Type: Full-time
• Career Level: Senior