About The Position

Software Mind is building a private, tenant-isolated AI assistant for the real estate title and settlement industry. The platform is a retrieval-first (RAG) system that ingests historical email, documents, and structured metadata into a per-tenant vector index, and serves grounded, cited, expert-weighted answers through a chat-style Q&A interface with single sign-on and full audit logging. The platform is AWS-native with a Python/FastAPI backend, Vue.js frontend, OpenSearch/Pinecone vector store, and OpenAI/Anthropic/Bedrock as LLM provider. You will join a senior, cross-functional LATAM-based team where hands-on AI delivery experience not just familiarity is the baseline expectation. You are the technical delivery lead the bridge between architectural intent and day-to-day engineering execution. You own code quality, technical decisions within the team, and the delivery of the core AI Extraction Gateway (Simple and Complex RAG). You are hands-on: coding, reviewing, and unblocking across the Python backend and retrieval layers.

Requirements

  • 6+ years in software development; minimum 2 years in a tech lead or senior engineering lead capacity
  • Strong Python development skills; FastAPI or equivalent async Python framework required
  • Hands-on AWS experience: ECS and/or Lambda, API Gateway, DynamoDB, S3, CloudWatch, X-Ray
  • Experience with vector databases OpenSearch, Pinecone, Weaviate, or equivalent
  • Solid understanding of API design, service decomposition, and clean backend architecture
  • Delivered at least one production RAG, semantic search, or LLM-integrated application end-to-end not a prototype or internal tool
  • Practical experience integrating with LLM provider APIs (OpenAI, Anthropic, or Amazon Bedrock) in a production or enterprise configuration
  • Working knowledge of chunking strategies, embedding models, retrieval ranking, and prompt engineering in a production context
  • Experience with confidence scoring, retrieval evaluation, or hallucination mitigation approaches in a deployed system

Nice To Haves

  • Experience with LangChain, LlamaIndex, or similar LLM orchestration frameworks
  • Familiarity with OCR pipelines and document extraction tooling (AWS Textract, Tesseract, or equivalent)
  • Exposure to multi-tenant data isolation patterns and tenant-scoped encryption key management

Responsibilities

  • Lead hands-on development of the AI Extraction Gateway, progressing from Simple RAG to Complex RAG
  • Implement and tune the expert-weighted (SME) retrieval layer and structured result validation
  • Own confidence score calibration; collaborate with the BA on accuracy rubrics and test evidence
  • Drive technical delivery cadence: sprint planning, code reviews, technical risk identification, and team unblocking
  • Ensure architectural patterns are implemented consistently across the codebase
  • Collaborate with the Data Engineer on ingestion pipeline integration points and vector store schema
  • Implement and evolve the query orchestration layer (Python/FastAPI, AWS Lambda/ECS)
  • Support the QA Automation Engineer in designing the validation harness for RAG outputs
  • Maintain development observability: structured logging, CloudWatch dashboards, X-Ray tracing
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