Senior Development Associate

Inn From The Cold • Calgary, AB

11d • Onsite

About The Position

Inn from the Cold is the largest organization in the Calgary region dedicated to supporting families experiencing a housing crisis. We offer more than a job; we provide an opportunity to make a profound impact on the lives of families in need. Our values guide us — compassion, accountability, respect, inclusivity, courage, and innovation. We are driven by our vision of a thriving community where every child and family has a safe and stable place to call home. We prioritize people, recognizing the uniqueness and worth of everyone who walks through our doors. Our commitment to reconciliation and equity is not just a statement; it's a journey we're dedicated to, actively working alongside Indigenous peoples and marginalized communities to dismantle oppressive structures. As a trauma-informed organization, we create a safe and supportive environment, promoting healing and resilience. We are a multidisciplinary team united by a shared vision, mission and values. Collaboration is at the heart of our work, and we believe that diverse perspectives drive our success. It is this diversity and the respect and value we have for each other and our community that makes us stronger.

Requirements

• Post-secondary education in fundraising, nonprofit management, business, or a related field; an equivalent combination of education and experience will be considered.
• Minimum 5 years of experience in fundraising, donor relations, or a related role, preferably in the nonprofit sector.
• Experience with donor management software; proficiency in Raiser's Edge NXT is a strong asset.
• Strong written and verbal communication skills, with the ability to tailor messaging to diverse audiences.
• Demonstrated ability to build and maintain authentic relationships with donors and stakeholders.
• Highly organized with the ability to manage multiple priorities and deadlines simultaneously.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, SharePoint).
• Understanding of and commitment to the nonprofit sector, and genuine passion for the mission of Inn from the Cold.
• Ability to exercise sound judgment and work effectively with minimal supervision.
• Demonstrated commitment to maintaining confidentiality and discretion in all aspects of donor relations and organizational information.

Nice To Haves

• Experience with corporate partnership development is an asset.
• Valid driver’s license and access to a reliable vehicle is an asset, as donor visits and occasional pick-ups may be required.
• Knowledge of Canada's charitable giving landscape and best practices in stewardship is an asset.

Responsibilities

• Manage relationships with current and prospective donors within an assigned portfolio, working to increase revenue and meet established KPIs.
• Manage the Corporate Giving Program, including prospecting, solicitation, and stewardship of corporate partners.
• Develop new revenue opportunities and actively grow the donor pipeline through prospecting, outreach, and relationship building.
• Build and maintain a donor stewardship system that encompasses naming and recognition policies, acknowledgement processes, and ongoing donor communications; ensure consistent and equitable standards are applied across all donor levels.
• Develop and execute an annual stewardship plan informed by sector best practices, encompassing donors at all levels of giving.
• Collaborate with the Manager, Fund Development & Donor Data Integrity, to enhance donor recognition and overall donor experience.
• Manage the monthly giving program, maintaining strong connections with recurring donors and actively working to grow both donor count and total revenue.
• Manage text-based donor campaigns from planning through execution.
• Deliver presentations and donor tours to a variety of audiences, including corporations, individuals, schools, and community stakeholders.
• Represent Inn from the Cold at external events, serving as a brand ambassador to strengthen community awareness and build donor interest.
• Develop compelling proposals for donors that align funding opportunities with organizational priorities.
• Record all donor interactions in Raiser's Edge NXT; track and report on the impact of stewardship engagement.
• Write personalized acknowledgment and stewardship letters as required.
• Participate in organizational activities including team meetings, town halls, employee engagement initiatives, and team building.
• Actively pursue professional development opportunities to grow skills and sector knowledge.
• Mentor and support team members in developing their individual donor relationship skills and fundraising confidence.

Benefits

• Competitive salary, where all employees are paid a living wage at minimum
• Access to employer-paid extended health benefits
• Dental benefits
• Annual health spending account
• Employer-matched RRSP contributions
• Free and confidential support through the Employee & Family Assistance Program
• Paid vacation starting at three weeks
• Wellness days
• 12 paid statutory holidays
• Ongoing training and development opportunities
• Potlucks, celebrations, employee engagement initiatives and plenty of fun

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree