Senior Developer - Information Technology

United Airlines•Chicago, IL

About The Position

As a Senior Developer - Front End, the right candidate will be responsible for engineering management, implementation, configuration and operationalization of a large AWS cloud-based enterprise application suite that our employees use globally at all Contact Centers. The role is heavily weighted toward the Angular ecosystem, specifically requiring knowledge of the most recent advancements. Be a Thought Partner, i.e., establish self as the Subject matter expert with Product Owners, Applications Developers, Architects, Analysts, Business Process owners. Leading and influencing the design, testing, evaluation, implementation, and support for Jet Application which is of large size and complexity (application services, software, and systems tools). Hands-on development, support and troubleshoot of software systems as required, optimizing performance, resolving problems, and providing follow-up on all issues and solutions. Ability to lead diagnostics/troubleshooting with the production support team during outages/incidents (including outside of business hours as needed). Work closely to define the product technical roadmap, prioritization and effort estimation with the product owners, business and platform architects. Architects complex release patterns, code review/branching strategies, and/or documentation of various levels of architecture; context diagram, component diagram, deployment diagram, sequence diagram, and logical architecture. Develops documentation to support the application and as a guide for establishing common practices across the platform. Partners with platform engineering and DevOps teams to research, design and implement the appropriate technology needed to support the automation and orchestration strategy. Partnership with the Enterprise architecture, network, and security engineering team is critical to ensure that the architectural principals support the requirements and needs of the application as well as enterprise. Communicates regularly and effectively with senior technology leadership. Coordinate effort with external stakeholders to ensure timely delivery of dependent components. Ensures solutions are clearly communicated for implementation, deliverables are of acceptable quality. Ensures compliance of architectural and engineering policies, standards and procedures. Monitor and stay abreast of industry trends and anticipate future direction of application development and cloud computing.

Requirements

Bachelor’s degree
Computer Science, Information Technology, or related field preferred
Experience with frontend using Angular, Typescript, Lead frontend architecture, create reusable components, and maintain modular codebases.
Experience in Conduct code reviews, set coding standards, and mentor junior developers.
3+ years of end-to-end software solution development, implementation and operationalization experience
Experience with hosting frontends with usage of cloud platform like AWS, GCP and serverless technologies, services and container technologies (Docker, Kubernetes etc.).
Proven ability to architect/design, develop, deploy and test application using Angular applications
Experience with test driven development methodologies,
Extensive experience to lead parallel work streams in Agile environment
Experience with analyzing and interpreting APM tools such as Dynatrace, Datadog, or similar
Experience implementing /deploying microservices, web services and APIs, gateways, service mesh in highly automated CI/CD environments
Experience in Well-Architected frameworks, application performance tuning, application resilience and reliability improvement
Experience in developing large scale responsive web applications across multiple end user devices
Experience in troubleshooting and support during critical system outages for operationally critical applications
Coordinating efforts across multiple teams like Release Managers, DevOps Engineers, QA, UX designers for a successful delivery of applications

Nice To Haves

Contact Center’s / Reservation Management knowledge is a plus
AWS solution architect certification or similar
Experience with Angular v17+, standalone components, zoneless change detection, and other modern Angular capabilities
Experience with .NET (Proficient in consuming RESTful services and APIs), frontend technologies such as HTML5, TypeScript and ES6

Responsibilities

Engineering management, implementation, configuration and operationalization of a large AWS cloud-based enterprise application suite
Leading and influencing the design, testing, evaluation, implementation, and support for Jet Application
Hands-on development, support and troubleshoot of software systems
Lead diagnostics/troubleshooting with the production support team during outages/incidents
Define the product technical roadmap, prioritization and effort estimation
Architects complex release patterns, code review/branching strategies, and/or documentation of various levels of architecture
Develops documentation to support the application and as a guide for establishing common practices across the platform
Partners with platform engineering and DevOps teams to research, design and implement the appropriate technology needed to support the automation and orchestration strategy
Partnership with the Enterprise architecture, network, and security engineering team is critical
Communicates regularly and effectively with senior technology leadership
Coordinate effort with external stakeholders to ensure timely delivery of dependent components
Ensures solutions are clearly communicated for implementation, deliverables are of acceptable quality
Ensures compliance of architectural and engineering policies, standards and procedures
Monitor and stay abreast of industry trends and anticipate future direction of application development and cloud computing