Senior Developer Experience Engineer

National Digital Trust Company (In Organization)•Washington, DC

2d•$140,000 - $210,000•Remote

About The Position

National Digital Trust Company has received conditional approval to open as a federally chartered trust bank and is building a specialized financial institution focused on digital asset custody. This role involves working with foundational systems and processes to shape the operating model and influence how a new category of financial infrastructure comes to market. The company is looking for builders who handle complexity with confidence and tackle ambitious opportunities in a rapidly evolving industry. The company's principles emphasize continuous improvement, ownership, innovation, adaptation, and teamwork.

Requirements

3+ years improving build systems, deployment workflows, or internal platforms in complex engineering environments.
Strong understanding of CI/CD, modern software delivery practices, and building automation or tooling used across teams.
Experience building or maintaining internal tooling, templates, or automation that supports multiple engineering teams.
Demonstrated ability to partner effectively with security and infrastructure teams to translate controls, policies, and platform capabilities into intuitive developer experiences.
Clear communicator with the ability to produce high-quality documentation and guide teams through evolving workflows.
Strong customer-service mindset focused on reducing friction and enabling engineering teams to deliver efficiently.
Focuses on reducing cognitive load through automation, standardization, and thoughtful workflow design.
Comfortable navigating ambiguity and quickly learning domain concepts, including digital assets and industry-aligned engineering standards.

Responsibilities

Improve the developer experience by identifying friction in workflows and delivering high-impact solutions across tooling, automation, and documentation.
Partner with the Security team to ensure both the deployment platform and the broader development workflow are intuitive, compliant, and seamlessly integrated into engineering practices.
Build and maintain internal tools, templates, and automation that streamline service development and deployment.
Deliver clear documentation, onboarding materials, and best practices that support consistent, reliable engineering workflows.
Collect feedback from engineering teams and use data-driven insights to prioritize improvements.
Advocate for developer needs and translate them into actionable enhancements for platforms, processes, and tooling.
Contribute to the evolution of scalable, secure systems that align with industry standards and support our institutional digital asset platform.