Senior Developer - Conversational AI Delivery

Waterfield TechQuebec, QC
CA$110,000 - CA$130,000

About The Position

We are looking for a senior developer to join our Conversational AI Design & Delivery team as a core technical contributor. You will work in collaboration with our technical lead to design, develop, test, and deliver conversational AI solutions for customers. This is not a support role. We need someone who can operate as a technical pillar on the team: autonomous, reliable, and strong enough to carry delivery workstreams independently while collaborating closely with technical leadership.

Requirements

  • 6+ years of hands-on software development experience
  • Proficiency across multiple programming languages, with 4+ years using Python or TypeScript
  • Experience with cloud platforms (GCP, AWS, or Azure)
  • Demonstrated ability to work autonomously and carry technical delivery with minimal supervision
  • Experience with disciplined engineering practices: version control, code review, CI/CD, automated testing
  • Strong communication skills — comfortable interacting with customers, presenting technical work, and collaborating across disciplines

Nice To Haves

  • Experience in delivering solutions for customer service / contact center (CCaaS) environments
  • Exposure to NLU or speech technologies (e.g. speech recognition, speech synthesis)
  • Experience working in a consulting or professional services delivery model
  • Experience with Google Dialogflow, Amazon Lex, or similar conversational AI platforms

Responsibilities

  • Design, develop, test, and deliver conversational AI solutions (chatbots, voicebots, IVR systems) for customer and internal projects
  • Take ownership of delivery workstreams end-to-end, from technical design through deployment
  • Collaborate with cross-functional teams — project managers, conversational designers, QA — across the full project lifecycle
  • Work directly with customers throughout project delivery, including technical discussions and demos
  • Apply disciplined software engineering practices, fully leveraging agentic coding tools (e.g. Claude Code, Codex) to maximize quality and velocity
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