Senior Developer - Conversational AI Delivery

Waterfield Tech • Quebec, QC

2h • CA$110,000 - CA$130,000

About The Position

We are looking for a senior developer to join our Conversational AI Design & Delivery team as a core technical contributor. You will work in collaboration with our technical lead to design, develop, test, and deliver conversational AI solutions for customers. This is not a support role. We need someone who can operate as a technical pillar on the team: autonomous, reliable, and strong enough to carry delivery workstreams independently while collaborating closely with technical leadership.

Requirements

• 6+ years of hands-on software development experience
• Proficiency across multiple programming languages, with 4+ years using Python or TypeScript
• Experience with cloud platforms (GCP, AWS, or Azure)
• Demonstrated ability to work autonomously and carry technical delivery with minimal supervision
• Experience with disciplined engineering practices: version control, code review, CI/CD, automated testing
• Strong communication skills — comfortable interacting with customers, presenting technical work, and collaborating across disciplines

Nice To Haves

• Experience in delivering solutions for customer service / contact center (CCaaS) environments
• Exposure to NLU or speech technologies (e.g. speech recognition, speech synthesis)
• Experience working in a consulting or professional services delivery model
• Experience with Google Dialogflow, Amazon Lex, or similar conversational AI platforms

Responsibilities

• Design, develop, test, and deliver conversational AI solutions (chatbots, voicebots, IVR systems) for customer and internal projects
• Take ownership of delivery workstreams end-to-end, from technical design through deployment
• Collaborate with cross-functional teams — project managers, conversational designers, QA — across the full project lifecycle
• Work directly with customers throughout project delivery, including technical discussions and demos
• Apply disciplined software engineering practices, fully leveraging agentic coding tools (e.g. Claude Code, Codex) to maximize quality and velocity

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed