FLEX Senior Designer, User Experience & Design

Marriott•Bethesda, MD

18h•$48 - $76•Hybrid

About The Position

This role is responsible for designing commerce-focused web products ranging from near-term tactical to longer-term strategy with a keen focus on data-driven, best-in-class product design. They will contribute to digital experiences that deliver on both revenue conversion and emotional engagement to support business outcomes. Specifically, they will be part of the team designing Marriott’s 9,000+ hotel websites, the online experience of over 9,000 hotels and resorts worldwide. Partnering closely with the Director of User Experience, product management and technology colleagues to meet needs across our business, leisure, member and non-member customers. This position requires the ability to produce design as an individual contributor and provide direction to internal and external designers. A strong portfolio is critical. Your portfolio should showcase experience in UX and interaction design in commerce solutions, particularly highlighting work within a multi-brand design system, scalable solutions, bespoke customizations within templated products, simplicity and ease-of-use.

Requirements

5+ years of relevant experience in digital product design
4-year undergraduate degree, with bachelor’s degree in relevant discipline, or equivalent experience
Experience in multiple of the following user experience disciplines: interaction design and visual design
Experience working with a multi-brand design systems and using variables/tokenization
Strong grounding in the atomic design framework,
Excellent storyteller, with a strong focus on content within design
Experience with major, large-scale global digital apps, web sites, or other digital products within the commerce space
Proven experience delivering concepts, templates, quick, iterative design prototypes across platforms (desktop, mobile web, app, etc.)
Have a strong iterative and problem-solving approach to your work
Communicate through precise specs, compelling visuals and well documented deliverables
Detail-oriented and precise
Comfortable working within a design system, but not constrained by it: pushes for creativity within constraints
Promote UX best practices drawn from a variety of disciplines (within and beyond hospitality)
Always up to date on the latest trends and methodologies
Able to act quickly and independently
Ability to simultaneously manage multiple projects and work across multi-disciplinary teams

Nice To Haves

Expertise in large-scale global digital entities or other digital products within the hospitality, or travel industry
Superior communication and interpersonal skills including discovery facilitation, presentation, and storytelling
Experience with Agile / SAFE development methodologies

Responsibilities

Produces sketches, wireframes, flows, designs, templates, content diagrams, Figma prototypes and/or presentations as needed to communicate experience design
Provides subject matter expertise on key functional systems to help shepherd strategic initiatives from idea to feasible implementation
References Design System for appropriate patterns, components, and styles during user experience design work
Produces both innovative high-level design concepts / strategy visualizations as well as development-ready designs with specifications
Ensure a quality experience on live digital products by participating in the user acceptance testing process
Uses software including: Figma; AEM Storybook (or equivalent); Microsoft Excel, Word and PowerPoint
Keeps skills up-to-date on industry trends and applies new knowledge to job, identifying strategic opportunities for competitive advantages through those findings
Clearly present your work citing industry best practices, qual and quant data to support your decisions
Be a thought partner providing recommendations based on research and data for experience enhancements across all digital touchpoints
Collaborates with a variety of user experience disciplines within the both the UX team, product team, and development teams(Information Architecture, Design System/Standards, User Research, Copywriting, Front-End, Functional, Authoring) to advance your work
Provides accurate estimates as to needed time to complete work to feed project plans (and therefore personal deadlines)
Meets deadlines once agreed upon
Reports impediments to completing work and meeting deadlines
Provides regular status updates to manager
Successfully manages multiple assignments at once
Accepts critique and critiques work of others in a helpful and professional manner
Communicates in a timely and appropriate manner with teammates
Manage other individual contributors on the team.
Works independently with minimal supervision, but knows when issues should be escalated to manager
Develops relationships with members of other teams, and leverages those relationships to answer questions
Presents work with clarity and confidence; Performs other reasonable duties as assigned by manager