senior designer, digital products, Starbucks Technology

Starbucks•Nashville, TN

2d•Onsite

About The Position

This critical role will be part of the Partner Experience Design team, responsible for designing and enhancing digital experiences used by Starbucks partners across stores and support organizations. The team collaborates closely with product managers, engineers, and business stakeholders to identify partner needs, define experience strategies, and deliver intuitive, scalable solutions. In addition, the team serves as a strategic partner throughout the product development lifecycle, ensuring partner-facing applications are human-centered, operationally effective, and aligned to both business and technology objectives.

Requirements

4+ years experience of UX design for digital products
Meticulous attention to detail
Self-starter able to work in an agile environment with other disciplines in quick design loops
Experience designing for iOS
Familiarity with relevant front-end technologies (HTML/CSS/Javascript) and their affordances and limitations
Used to dealing with ambiguity and love solving ambitious problems in an agile, iterative manner.
Strong knowledge of interaction and visual design as well as familiarity with information architecture.
Strong written and verbal communication skills and have experience aligning teams and stakeholders by persuasion and influence.

Responsibilities

Work independently on a product team focused on major employee-facing features and communicate rationale, and background for design decisions.
Demonstrate ability to design for iOS, Android, and Web.
Demonstrate a deep expertise of the many facets of human-centered design and user experience spanning UX strategy, experience/interaction design, user research/assessment, prototyping, visual design, and user adoption.
Collaborate with product management to define features and how they map to customer and business need.
Prioritize your own work and contribute to the prioritization of team’s work and projects.
Work with other product designers to receive and provide constructive critiques.
Work with data scientists and user experience researchers to evaluate the effectiveness and impact of design work.
Collaborate to make recommendations on what data to collect.
Work quickly and effectively on multiple complex projects. Ships brand new features, bug fixes on existing features and small improvements in response to customer needs.
Design interactions for new features, applying existing design patterns and creating new ones across our platforms.
Serve as a mentor to other designers, supporting their growth and development.
Build and prototype designs using a variety of web front-end internal tools as well as native prototyping tools.
Demonstrate collaboration and innovation.
Demonstrate ability to work in a product organization, driving design from planning to release over multiple releases.
Work closely with developers to iterate to a point of functionality then to a point of pixel perfection.
Demonstrate strong visual design skill, especially in the construction of visual hierarchies on layouts, and attention to detail on typography, spacing, and colors.
Remain informed of the latest digital trends and process methodologies.
Demonstrate understanding of common front-end / UI technologies and an interest to learn more in this space.
Demonstrate ability to utilize Sketch or prototyping tools such as Principle or Framer.
Demonstrate ability to communicate conceptual ideas, design rationale and design details verbally and in writing.

Benefits

medical
dental
vision
basic and supplemental life insurance
other voluntary insurance benefits
short-term and long-term disability
paid parental leave
family expansion reimbursement
paid vacation from date of hire
sick time (accrued at 1 hour for every 25 hours worked)
eight paid holidays
two personal days per year
401(k) retirement plan with employer match
discounted company stock program (S.I.P.)
Starbucks equity program (Bean Stock)
incentivized emergency savings
financial well-being tools
100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan
student loan management resources
access to other educational opportunities
backup care
DACA reimbursement