About The Position

OpenLoop's mission is to bring care anywhere by powering telehealth solutions at scale. The Senior Designer & Creative Technologist sits at the intersection of brand, growth, and revenue — designing high-converting digital experiences that accelerate patient acquisition and advance our vision of bringing healing anywhere. This is a performance-driven, revenue-obsessed creative hybrid role that bridges high-level executive vision with flawless, high-speed execution.

Requirements

  • Bachelor's degree in Design, Visual Communications, Marketing, or a related field — or equivalent professional experience.
  • A performance-marketing creative who treats design as a commercial tool engineered to drive measurable business outcomes.
  • Comfortable operating in two distinct modes: the high-fidelity "paintbrush" executing leadership's vision without ego, and the autonomous architect owning projects from concept to launch.
  • A builder by nature — you thrive in ambiguity, move fast, and have the judgment to know when "done is better than perfect."
  • Collaborative across functions, embodying our core values of Autonomy, Competence, and Belonging in a flat organizational structure.
  • A highly refined aesthetic eye balanced by pragmatic business acumen.
  • 5+ years of professional design experience in a performance marketing, growth, DTC, or direct-response context.
  • Master-level proficiency in Figma.
  • Deep fluency with generative AI design tools and integration into daily workflow.
  • Demonstrable understanding of Performance Marketing, Direct-Response design principles, and DTC UX — including the visual hierarchies and psychological triggers that drive clicks, conversion, and engagement.
  • Proven track record of designing assets and experiences tied to measurable performance metrics (CVR, AOV, CAC).

Nice To Haves

  • Familiarity with visual development platforms such as Webflow or Framer.
  • Working knowledge of HTML and CSS to troubleshoot visual bugs and accelerate deployment.
  • Experience in healthcare, telehealth, or other regulated industries.
  • Experience designing and running A/B tests in partnership with growth or product teams.
  • Direct experience interfacing with executive stakeholders and/or external clients.

Responsibilities

  • Design and build Direct-to-Consumer landing pages and web experiences that improve the patient journey, with a clear understanding of how design impacts Conversion Rate (CVR), Average Order Value (AOV), and Customer Acquisition Cost (CAC).
  • Partner with the strategy team to conceptualize and architect pattern-breaking, disruptive creative assets that cut through market noise and move the needle on patient acquisition.
  • Translate Figma designs into live environments, navigating Webflow, Framer, or similar platforms and using foundational HTML/CSS to troubleshoot visual bugs and bridge the gap with developers.
  • Act as a rapid-fire producer for the C-suite — take conceptual direction, wireframes, or verbal input and execute pixel-perfect deliverables that hit immediate speed-to-market goals.
  • Own complex design projects end-to-end, interfacing directly with key clients as the subject matter expert on how design solves their go-to-market bottlenecks.
  • Design with a hypothesis-driven mindset; partner with growth teams to deploy, analyze, and iterate on A/B tests to continuously lift conversion across patient funnels.
  • Leverage generative AI tools as daily workflow multipliers to accelerate ideation, scale asset production, and reduce campaign deployment times.
  • Other duties as assigned.

Benefits

  • Medical, Dental, and Vision plans
  • Flexible Spending/Health Savings Accounts
  • Flexible PTO
  • 401(k) + Company Match
  • Life Insurance, Pet insurance, and more
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