Senior Design Project Manager

Pacific Life•Charlotte, NC

1d•$118,800 - $168,190•Hybrid

About The Position

Pacific Life is seeking a talented Senior Design Project Manager to join their Workplace Services Team. This role is responsible for driving workplace experience, planning, and execution to support business objectives and employee experience. The position combines project management, space planning, workplace design, and stakeholder engagement to ensure optimal use of real estate, alignment with workforce needs, and adherence to workplace standards. The Senior Design Project Manager will be part of the Global Workplace Services team, which includes facilities professionals, workplace design professionals, project managers, event coordinators, and data and systems professionals.

Requirements

Bachelor’s degree in Architecture, Interior Design, Facilities Management, or related field
8–10+ years of experience in corporate office design, commercial office furniture, project management, or facilities management
Knowledge of building codes
Ability to read and understand architectural and MEP drawings
Knowledge of the design process, furniture systems, construction and infrastructure standards
Strong project management skills with experience leading complex workplace initiatives
Proficiency with space planning tools (e.g., AutoCAD, CAFM/IWMS systems) and Microsoft Applications
Excellent stakeholder management and communication skills
Ability to supervise outsourced contractors
Strategic thinking and problem-solving
Adaptability in a fast-paced, evolving environment
Personable, positive, customer service mindset.
Ability to work independently and as part of a team.
Ability to manage competing demands and adapt to frequent or unexpected changes.
Strong organizational skills
Strong presentation skills, both oral and written
Ability to build partnerships and work collaboratively

Nice To Haves

Familiarity with sustainability and workplace wellness standards
Experience mentoring and training employees

Responsibilities

Develop and execute workplace strategies that align with organizational goals, workforce trends, and business needs.
Analyze headcount forecasts, growth, and reductions to proactively plan space requirements.
Partner with business leaders to understand team structures, workflows, and adjacency requirements.
Ensure departmental adjacencies support collaboration, productivity, and operational efficiency.
Lead space planning initiatives, including layout development, workplace concepts, and utilization optimization.
Manage workplace projects end-to-end, including Tenant Improvements, Building Restacks, new site buildouts, and furniture reconfigurations.
Develop project plans, timelines, and budgets; track progress and mitigate risks.
Determine project requirements and coordinate with cross-functional teams (Facilities, IT, HR, external vendors) to align project requirements and deliver projects on time and within scope.
Review project documentation to ensure requirements are documented accurately and meet internal company standards.
Manage relationships with external consultants and vendors.
Establish and maintain workplace standards, guidelines, and best practices.
Ensure consistency in design, space utilization, and workplace experience across locations.
Manage various workplace processes/standards: employee relocations, seat assignments, furniture standards, infrastructure standards, ergonomics, art and signage.
Monitor compliance with workplace policies and corporate standards.
Analyze workplace data to understand occupancy, space utilization, and usage patterns.
Stay current on industry trends and best practices.
Partner closely with key business leaders ensuring service delivery meets/exceeds expectations.
Proactively communicate effectively to keep stakeholders informed.
Provide recommendations and insights based on data and workplace trends.
Communicate changes, project updates, and workplace strategies effectively to stakeholders.