Senior Department Assistant | Medical Staff Services

Logan Health Medical Center•Kalispell, MT

2d•Onsite

About The Position

Logan Health is seeking a dependable administrative professional to join their Medical Staff Services department. This role is crucial in supporting the teams who provide exceptional care to the community by keeping operations organized, supporting leadership, and ensuring daily department activities run smoothly. The mission of Logan Health is 'Quality, compassionate care for all,' and their vision is to 'Reimagine health care through connection, service and innovation.' Their core values include being kind, trustworthy, working together, and striving for excellence.

Requirements

2+ years of administrative experience
2+ years of experience in a medical or healthcare setting
2+ years in customer service, reception, retail, or a similar role
2+ years in bookkeeping or accounting
3+ years in a professional print shop environment
Post-secondary education or vocational training in healthcare
Previous experience in healthcare, research, or compliance
Understanding of medical terminology
Familiarity with insurance processes including Medicare and Medicaid
Basic knowledge of medical billing and coding (ICD-9, ICD-10, CPT, HCPCS)
Strong organizational, communication, and critical thinking skills
Ability to maintain HIPAA confidentiality
Proficiency in Microsoft Office and ability to learn new systems
CPR certification or Notary Public certification
Valid driver’s license with no major violations within the past 36 months if driving is required
Personal vehicle used for Logan Health business must meet state minimum insurance requirements

Nice To Haves

Is organized and detail-oriented
Communicates clearly and professionally
Maintains confidentiality and professionalism
Manages competing priorities effectively
Works well independently and as part of a team

Responsibilities

Provide administrative and technical support to the assigned department
Serve as a primary resource and point of contact for staff
Coordinate department communication, scheduling, and workflow
Maintain records, documentation, and tracking systems
Compile and prepare department reports and data
Schedule meetings, appointments, and department activities
Prepare meeting agendas and record meeting minutes
Support leadership with operational tracking and departmental metrics
Order and maintain office supply inventory
Assist with invoice processing, reimbursements, and financial tracking
Support credentialing, compliance, and regulatory documentation
Assist with insurance verification, authorization tracking, or billing processes as applicable
Assist with training and onboarding new staff
Provide backup administrative coverage when needed
Support department projects and initiatives