Senior Department Assistant - Medical Staff Services

Logan Health Medical CenterKalispell, MT

About The Position

This position assists in the operational support and coordination of the assigned area(s). Our Mission : Quality, compassionate care for all. Our Vision : Reimagine health care through connection, service and innovation. Our Core Values : Be Kind | Trust and Be Trusted | Work Together | Strive for Excellence. Administrative Support Specialist Logan Health Why Join Logan Health? At Logan Health, our administrative professionals play a key role in supporting the teams who provide exceptional care to our communities. In this role, you’ll help keep operations organized, support leadership, and ensure daily department activities run smoothly. If you are organized, proactive, and enjoy working in a collaborative healthcare environment, we encourage you to apply. What We’re Looking For We’re seeking a dependable administrative professional who can manage multiple priorities while maintaining accuracy, professionalism, and confidentiality.

Requirements

  • Candidates must meet one of the following experience requirements:
  • 2+ years of administrative experience
  • 2+ years of experience in a medical or healthcare setting
  • 2+ years in customer service, reception, retail, or a similar role
  • 2+ years in bookkeeping or accounting
  • 3+ years in a professional print shop environment
  • Post-secondary education or vocational training in healthcare
  • Strong organizational, communication, and critical thinking skills
  • Ability to maintain HIPAA confidentiality
  • Proficiency in Microsoft Office and ability to learn new systems
  • CPR certification or Notary Public certification
  • Valid driver’s license with no major violations within the past 36 months if driving is required
  • Personal vehicle used for Logan Health business must meet state minimum insurance requirements

Nice To Haves

  • Previous experience in healthcare, research, or compliance
  • Understanding of medical terminology
  • Familiarity with insurance processes including Medicare and Medicaid
  • Basic knowledge of medical billing and coding (ICD-9, ICD-10, CPT, HCPCS)

Responsibilities

  • Administrative & Operational Support Provide administrative and technical support to the assigned department
  • Serve as a primary resource and point of contact for staff
  • Coordinate department communication, scheduling, and workflow
  • Maintain records, documentation, and tracking systems
  • Compile and prepare department reports and data
  • Department Coordination Schedule meetings, appointments, and department activities
  • Prepare meeting agendas and record meeting minutes
  • Support leadership with operational tracking and departmental metrics
  • Order and maintain office supply inventory
  • Financial & Regulatory Support Assist with invoice processing, reimbursements, and financial tracking
  • Support credentialing, compliance, and regulatory documentation
  • Assist with insurance verification, authorization tracking, or billing processes as applicable
  • Team Support Assist with training and onboarding new staff
  • Provide backup administrative coverage when needed
  • Support department projects and initiatives

Benefits

  • Medical, dental, and vision insurance
  • Generous paid time off (PTO)
  • Retirement plans with employer contributions
  • Tuition reimbursement and education assistance
  • Employee wellness programs
  • Employee assistance program (EAP)
  • Opportunities for career growth and development
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