Senior Demand Planner

Masco•Central Elgin, ON

1d•$59,000 - $92,620•Hybrid

About The Position

Masco Canada is seeking a Senior Demand Planner to join their Supply Chain team. This role is responsible for leading advanced demand planning activities, driving S&OP process maturity, and supporting strategic decision-making. The Senior Demand Planner will bridge Sales, Production, Finance, and Purchasing to ensure alignment and provide data-driven insights. This position directly supports service level performance, inventory health, forecast quality, and revenue alignment by ensuring demand plans and S&OP processes are accurate, unbiased, and actionable. The role involves leading the Bathing department S&OP process, demand planning for the Commercial category in the US and Canada, and leading cross-functional alignment on demand planning topics. The Senior Demand Planner will also serve as backup for the S&OP Manager, represent demand planning in S&OP meetings, provide backup leadership for the demand planning team, and coach demand planners to elevate forecasting capability. This role acts as the first point of consultation and escalation for complex forecasting issues and leads or supports high-impact cross-functional analysis. Key responsibilities include owning KPI reporting, improving demand signal quality, owning a rolling 16-month demand forecast, improving forecast accuracy, conducting root-cause analysis on forecast misses, maintaining forecasting metrics, leading monthly demand planning meetings, collaborating with Supply Planning, supporting S&OP process continuous improvement, executing monthly forecasting procedures, and partnering with Sales, Category, and Finance to understand demand drivers and assumptions.

Requirements

Minimum 3-year college diploma or university degree in Supply Chain, Business, Economics, Statistics, or related field
5–8 years of experience in demand planning, forecasting, S&OP & IBP
Prior experience with CPFR and exposure to S&OP/IBP
Demonstrated excellence in analysis, decision-making, and problem solving
Advanced MS Office skills (Excel/VBA/Power Query, Power Automate, PowerPoint, Word, Outlook)
Advanced knowledge of Power BI (dashboards, data models).
SQL familiarity (e.g., Viewpoint Sequel)
ERP experience (JD Edwards preferred)
Familiarity with demand planning systems (e.g., Netstock)
Familiarity with statistical concepts as they relate to forecasting
Strong work ethics and positive team attitude, with the ability to collaborate across functions
Effective communication and presentation skills, with the ability to translate complex data into actionable insights for non-technical audiences.
A collaborative team player with strong influencing skills, able to build trust and alignment across stakeholders
Action-oriented, comfortable taking calculated risks to drive customer and business value
Outcome-focused, with strong critical thinking and visualization skills to enable continuous improvement
An effective communicator who can influence, challenge assumptions, and build alignment across diverse functions.
Knowledgeable in the Supply Chain umbrella, not limited to Demand Planning.
Skilled at balancing tactical execution with broader S&OP process thinking
Skilled at handling ambiguous challenges

Nice To Haves

ASCM/APICS certification strongly preferred
IBF – CPF or ACPF certification strongly preferred

Responsibilities

Lead the Bathing department S&OP process, including cycle management, material preparation, data review, outcome publishing, and tactical system updates in Netstock/JDE
Lead the demand planning activities for the Commercial category, for US and Canada, responsible for Trade and Intercompany Channels
Lead cross-functional alignment and demand planning topics, ensuring consistent understanding of assumptions, risks, and opportunities across Sales, Product, Finance, and Supply
Drive maturity of the bathing department S&OP process, improving cadence, data quality, standard work, and engagement
Serve as backup for the S&OP Manager, supporting facilitation and execution of the broader S&OP process when required
Represent demand planning in S&OP meetings, ensuring continuity of process and clear communication of risks, opportunities, and forecast performance
Provide backup leadership for the demand planning team, supporting workload management and decision-making during leadership absence
Provide coaching to demand planners to elevate forecasting capability, analytics, and overall maturity
Act as the first point of consultation and escalation for complex forecasting issues before they reach the S&OP Manager
Lead or support high-impact cross-functional analysis beyond the team’s scope (e.g., Retail, Ecommerce, Bathing metrics: Lags 1 & 3 accuracy, Lags 1 & 3 bias)
Own KPI reporting for bathing department and demand planning, including variance narratives, trend analysis, and leadership insights
Support supply chain by improving demand signal quality, contributing to stronger fill rate and inventory performance
Own a rolling 16-month demand forecast at the SKU–customer level, incorporating statistical, Sales, and Category inputs
Improve forecast accuracy by reducing bias, applying analytics, and leveraging customer trends
Conduct root-cause analysis on forecast misses and drive continuous improvement
Maintain and enhance forecasting metrics and trackers (accuracy, bias, etc.)
Lead monthly demand planning meetings with Sales, presenting data-driven recommendations
Collaborate with Supply Planning to minimize disruptions and ensure alignment
Support continuous improvement of the S&OP process, including routines, reporting, tools, data quality and analytical methods
Execute monthly forecasting procedures utilizing Netstock
Partner with Sales, Category, and Finance to understand demand drivers and assumptions

Benefits

Competitive Rewards and Compensation
Defined Contribution Registered Pension Plan (optional) with employer matching
Deferred Profit-Sharing Plan (DPSP)
Benefit insurance coverage from Day 1, including health, dental, and travel insurance
Employee Assistance Program (Dialogue) – access to health and wellness resources
Employee Store, Employee Purchase Program, Dell Discount Program, GoodLife Fitness Discounts, and more
2 paid volunteer days to support the communities we live and work in
Opportunities for development and growth, including Onboarding, Buddy and Mentoring programs, LinkedIn Learning, and other virtual and in-class learning opportunities
Participation in employee-led committees such as the Wellness Committee, Masco United (Inclusion & Belonging Committee), Philanthropy Committee, Organizational Pulse Committee, or employee impact groups

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