Senior Demand Planner
About The Position
The Senior Demand Planner drives execution of planning strategy within owned categories, applies and reinforces forecasting approach, drives cross-functional alignment, and develops team capability and members while owning complex planning outcomes. This individual will also coach and develop planners and associates on forecasting, KPI management, and decision-making. The Senior Demand Planner will develop advanced demand forecasts and define forecasting methodologies across owned categories, proactively identifying risks and opportunities. They will own a category portfolio contributing 25%+ of total business volume and drive performance against key operational and financial targets. This role also involves leading category-level promotional and markdown planning strategies, developing and executing risk mitigation and corrective action plans, and leading product lifecycle planning, including end-of-life (EOL) and new product introduction (NPI) strategies. The Senior Demand Planner will manage purchase order and receipt flow, partner with country managers and international materials teams to identify, escalate, and resolve supply risks, and drive cross-functional alignment across Merchandising, Sales, Marketing, and Supply Chain. Additionally, they will mentor and develop junior planners, serve as the escalation point for data and system issues, and lead continuous improvement initiatives across planning processes, tools, and systems. The role requires upholding Four Hands' Core Values: Be open and honest, Reach for excellence, Act with responsibility, Value the whole person, and Enjoy the journey.
Requirements
- 5+ years of experience in planning, inventory management, or buying roles
- 1+ year of experience in a leadership or supervisory capacity
- Bachelor’s degree in Business, Data Analytics, Supply Chain Management, Merchandising, or a related field (or equivalent experience)
- Advanced proficiency in ERP systems (e.g., NetSuite, D365, SAP) and demand planning tools, with strong Excel skills (including pivot tables, VLOOKUP, and advanced functions)
- Experience with data visualization tools (e.g., Power BI, Tableau) and familiarity with advanced analytics techniques
- Strong leadership and team management skills, with a proven ability to mentor and develop junior team members
- Excellent analytical skills with a focus on synthesizing data and translating insights into actionable strategies
- Strong business acumen and understanding of inventory metrics, financial planning, and cross-functional operations
- Experience leading cross-functional projects and driving process improvements in dynamic environments
Responsibilities
- Develop advanced demand forecasts and define forecasting methodologies across owned categories, proactively identifying risks and opportunities
- Own a category portfolio contributing 25%+ of total business volume and drive performance against key operational and financial targets
- Drive KPI performance across forecast accuracy, inventory turns, aged inventory, excess inventory, and product availability; implement corrective actions to improve results
- Lead category-level promotional and markdown planning strategies while coaching planners on execution effectiveness and business impact
- Develop and execute risk mitigation and corrective action plans to manage KPIs
- Lead product lifecycle planning, including end-of-life (EOL) and new product introduction (NPI) strategies, and make recommendations on complex planning decisions
- Manage purchase order and receipt flow; partner with country managers and international materials teams to identify, escalate, and resolve supply risks
- Drive cross-functional alignment across Merchandising, Sales, Marketing, and Supply Chain by translating business insights into actionable planning strategies
- Mentor and develop junior planners through coaching, training, and guidance on planning best practices and decision-making
- Serve as the escalation point for data and system issues and lead continuous improvement initiatives across planning processes, tools, and systems
- Other duties as assigned, in accordance with training and qualifications
- Uphold the Core Values and be a valuable member of the Four Hands Team
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What This Job Offers
Job Type
Full-time
Career Level
Senior
