Senior Delivery Manager

EXL • United States,

4d • Remote

About The Position

We are seeking an experienced Life and Annuity Manager to lead and manage complex initiatives across the life insurance and annuity landscape. The ideal candidate will bring deep domain expertise in life and annuity products and a strong understanding of the Third-Party Administrator (TPA) ecosystem, including platforms such as Policy Admin system, New Business, Underwriting rules, Post issue Workflow, Portals, document management systems, policy conversions, and operations. This role demands a seasoned professional with proven project management expertise, capable of driving end-to-end delivery across cross-functional teams, vendors, and client stakeholders. You will be expected to manage scope, timelines, risks, and communications, while aligning with client expectations and strategic business goals. Experience in working within TPA operating models, managing system integrations, platform upgrades, and implementing digital and AI-based initiatives will be a significant advantage. Strong communication.

Requirements

• Deep domain expertise in life and annuity products.
• Strong understanding of the Third-Party Administrator (TPA) ecosystem, including platforms such as Policy Admin system, New Business, Underwriting rules, Post issue Workflow, Portals, document management systems, policy conversions, and operations.
• Proven project management expertise.
• Strong communication skills.

Nice To Haves

• Experience in working within TPA operating models.
• Experience managing system integrations, platform upgrades, and implementing digital and AI-based initiatives.

Responsibilities

• Lead and manage complex initiatives across the life insurance and annuity landscape.
• Drive end-to-end delivery across cross-functional teams, vendors, and client stakeholders.
• Manage scope, timelines, risks, and communications.
• Align with client expectations and strategic business goals.
• Manage system integrations, platform upgrades, and implementing digital and AI-based initiatives.

Benefits

• Data analytics and digital operations and solutions
• Partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed.
• Harness the power of data, analytics, AI, and deep industry knowledge to transform operations for the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed