Sr Delivery Lead – B2B Sales Transformation

bp•Chicago, IL

1d•$112,000 - $208,000•Hybrid

About The Position

The Senior Delivery Manager, B2B Sales leads central initiatives that modernize how bp and TA acquire, lead, price, contract, and grow commercial customers. The role is accountable for transformation programs that improve sales effectiveness, accelerate growth, simplify operations, and enhance customer experience across the end-to-end commercial lifecycle. Working across Sales, Pricing, Marketing, Customer Experience, Finance, Operations, and Technology, the role defines future-state commercial capabilities and translates that vision into executable roadmaps and measurable business outcomes. Initiatives may cover Salesforce, commercial platforms, data and analytics, process redesign, operating model evolution, and customer-facing digital experiences. This hands-on role connects business strategy with delivery execution. It works with business partners, engineers, designers, and cross-functional teams to shape scalable technology solutions, make day-to-day decisions on priorities, quality, budgets, and timelines, and ensure delivery aligns with operational, financial, customer, and business goals. The position also coordinates delivery across bp, TA, and strategic partners and develops a team.

Requirements

Computer Science degree or equivalent work experience.
Experience leading large-scale technology delivery, digital transformation, or enterprise platform initiatives.
Experience delivering business-critical technology solutions across Sales, Commercial Operations, Pricing, Revenue Management, and Customer Experience using enterprise platforms such as Salesforce, SAP, cloud services, data and analytics platforms, customer portals, and integration technologies.
Strong understanding of end-to-end business processes and ability to translate business needs into practical technology solutions, roadmaps, and delivery plans.
Strong understanding of Agile delivery practices and tools such as Azure DevOps or Jira, including managing roadmaps, epics, features, user stories, and backlogs.
Demonstrated AI-first attitude and experience using AI-powered tools and automation to accelerate delivery, improve decision-making, enhance team productivity, and drive business outcomes.
Track record leading cross-functional teams across Product, Engineering, Architecture, Data, Integration, Security, Operations, and business functions to deliver complex transformation programs.
Experience operating in highly matrixed environments with multiple vendors, partners, and stakeholders while maintaining governance, alignment, and delivery accountability.
Consulting mindset, bias for action, continuous-improvement focus, and ability to influence stakeholders, navigate ambiguity, and solve complex business and technology challenges.

Nice To Haves

Salesforce certifications such as Administrator, AI Specialist, or Sales Cloud Consultant.

Responsibilities

Lead delivery of products, platforms, services, and business capabilities supporting bp and TA's B2B commercial operations.
Lead initiatives involving Salesforce, pricing and revenue management platforms, AWS and cloud services, customer portals, data and analytics platforms, SAP, enterprise integrations, and related commercial technologies.
Create and manage roadmaps, schedules, budgets, and delivery plans across interconnected systems, data, and business processes.
Act as the primary liaison between business customers, product teams, architecture, engineering, data, security, and strategic partners.
Ensure technology investments support business growth, operational efficiency, customer experience, and modernization across the customer lifecycle.
Maintain governance, executive visibility, and accountability across teams and initiatives.
Use analytics, customer insights, operational metrics, and business performance measures to guide product strategy, investment decisions, and delivery priorities.
Monitor product, platform, service, and business-process performance and adoption, identifying opportunities to improve customer experience, operational efficiency, and business outcomes.
Manage internal teams, external suppliers, and technology partners supporting commercial transformation.
Balance capacity across product, engineering, architecture, data, integration, security, and business teams while maintaining quality, governance, and delivery commitments.
Plan budgets, forecast, and track investments across commercial technology initiatives.
Monitor financial performance and delivery costs and report to support decisions, optimize resource utilization, and align with business priorities and bp governance.
Make day-to-day decisions on priorities, delivery quality, budgets, and timelines.
Lead and coordinate cross-functional delivery teams and develop a team.