Senior Delivery Lead - Technology

Bank of America•Charlotte, NC

6d•Onsite

About The Position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! This senior Delivery Lead position is responsible for: -Coordinating and facilitating routines to support delivery – e.g.kick-offs, status reviews, stakeholder meetings, change controls, tollgates, etc. -Plans and coordinates delivery and dependencies across multiple teams. -Support Enterprise Change Management Standards -Program level status reporting and key control indicators -Facilitates dependency management/risk management /impediment removal. -Promotes/facilitates communication and collaboration across organizations to support deliverable completion and timeline. -Gathers/facilitates status updates for the deliverables to stakeholders and leadership pertaining to delivery, risks /issues, and schedule. -Ensures that execution is aligned with deliverable requirements by working with the sponsor/stakeholders. -Ensures deliverables comply with Enterprise Change Management standards. -Supports resource planning for delivery/execution. -Accountability and Ownership and self-sufficient to be able to work with minimum guidance This job is responsible for planning and coordinating the execution of large program deliverables which requires engagement across multiple organizations. Key responsibilities include communicating target outcomes, coordinating delivery, resource planning, providing visibility of program health, and managing program risks, compliance and financials. Job expectations include ensuring delivery meets the client’s expectations in terms of the target outcomes, timeline, and cost and facilitating sync points between business and technology leaders and Risk and Compliance partners.

Requirements

8 + years of program management experience. Or job related experience required .
Bachelors Degree or higher, or equivalent experience.
Strong strategic thinker and the proven ability to execute.
Superior communication skills, ability to navigate in a matrix management model and influence across multiple organization levels.
Strong relationship management and organizational skills along with ability to identify and prioritize work load.
Willing and able to work after hours when required to support multiple time zones.
Acts as the project subject matter expert to support delivery deadlines, governance routines, cross project dependencies and budget.
Formally manages change controls for scope, schedule, and budget targets to adhere to bank Change Management policies.
Ability to effectively convey complex information concisely. Support of program management tools and techniques in alignment with the bank Change and Project Management Framework.
Ability to interact with business leaders, external vendors and internal technology groups
Extensive experience of process release management
Knowledge of Agile and waterfall software delivery methodology
Experience delivering large projects with significant impact to multiple lines of business that may have crossfunctional or inter-departmental implications.
Process-oriented; able to navigate bank policies and procedures

Nice To Haves

Able to interact with business and technology.

Responsibilities

Leads and coordinates routines to support delivery of large programs, such as kick-offs, status reviews, stakeholder meetings, change controls, and tollgates
Broadens relationships with business and technology leaders across multiple organizations, as well as Compliance and Risk
Establishes target outcomes in partnership with stakeholders and leaders
Tracks success metrics and provides status updates to stakeholders and leadership pertaining to the target outcomes, delivery, performance, risks, issues, and schedule
Collaborates with sponsors and stakeholders to ensure that execution is aligned with deliverable requirements
Manages program financials and supports resource planning
Ensures adherence with Enterprise Change Management standards