Senior Dealer Operations Manager- Spokane, WA
Nissan•Irvine, WA
•Onsite
About The Position
The Senior Dealer Operations Manager acts as a strategic business advisor to an assigned network of Nissan dealerships, helping drive sales performance, profitability, customer satisfaction, and operational excellence. This role partners closely with Dealer Principals and dealership leadership to identify growth opportunities, improve operations, optimize inventory, support marketing initiatives, and achieve wholesale and retail sales objectives, including commercial vehicles.
Requirements
- Bachelor's degree in Business or a related field required.
- 6+ years of progressive experience in automotive sales, marketing, dealer operations, or related functions.
- 2+ years in a dealership-facing field role such as Dealer Operations Manager, Wholesale District Manager, Fixed Operations Manager, Field Sales Manager, or similar.
- Extensive travel (75%+), including overnight travel.
- Must reside within the assigned district territory.
- Must be legally authorized to work in the United States and will be required to provide proof of employment eligibility at the time of hire; Nissan uses E-Verify to validate employment eligibility.
Nice To Haves
- Strong knowledge of dealership operations, sales management, inventory control, customer experience, and market analysis.
- Proven ability to analyze data, influence stakeholders, and drive business results.
- Excellent communication, relationship-building, and consulting skills.
Responsibilities
- Partner with dealerships to improve sales performance, profitability, and customer satisfaction.
- Analyze sales, financial, inventory, and market data to identify opportunities and develop action plans.
- Conduct regular dealership visits to assess operations and provide consulting, coaching, and support.
- Manage inventory, vehicle mix, allocation, and aged inventory strategies.
- Support dealership marketing efforts and promote Nissan sales and incentive programs.
- Drive adoption of best practices in sales, customer experience, and operational effectiveness.
- Coach dealership leadership on performance, training, staffing, and business improvement initiatives.
- Ensure compliance with dealership agreements, company policies, and program requirements.
- Assist with market representation activities, dealership transitions, and regional business initiatives.
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- Health savings accounts
- Flexible spending accounts
- Life insurance
- Disability insurance
- Employee assistance programs
- Wellness programs
- Parental leave
- Paid time off
- 401(k) retirement savings plan with company contributions and matching opportunities
- Quarterly and annual incentive compensation programs
- Relocation assistance
- Participation in a company vehicle program
- Access to Nissan's employee vehicle purchase and lease programs
- Career Growth and Continuous Learning Opportunities
- Diverse career paths
- Cross-departmental moves
- Innovative learning platforms
- Seminars
- Leadership training
- Tuition reimbursement programs
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Senior
