Senior Dealer Operations Manager- Spokane, WA

Nissan Motor Corporation•Irvine, CA

4d•$97,745 - $172,830•Onsite

About The Position

The Senior Dealer Operations Manager acts as a strategic business advisor to an assigned network of Nissan dealerships, helping drive sales performance, profitability, customer satisfaction, and operational excellence. This role partners closely with Dealer Principals and dealership leadership to identify growth opportunities, improve operations, optimize inventory, support marketing initiatives, and achieve wholesale and retail sales objectives, including commercial vehicles.

Requirements

Bachelor's degree in Business or a related field required.
6+ years of progressive experience in automotive sales, marketing, dealer operations, or related functions.
2+ years in a dealership-facing field role such as Dealer Operations Manager, Wholesale District Manager, Fixed Operations Manager, Field Sales Manager, or similar.
Extensive travel required (75%+), including overnight travel.
Must reside within the assigned district territory.
Candidates for this position must be legally authorized to work in the United States and will be required to provide proof of employment eligibility at the time of hire; Nissan uses E-Verify to validate employment eligibility.

Nice To Haves

Strong knowledge of dealership operations, sales management, inventory control, customer experience, and market analysis.
Proven ability to analyze data, influence stakeholders, and drive business results.
Excellent communication, relationship-building, and consulting skills.

Responsibilities

Partner with dealerships to improve sales performance, profitability, and customer satisfaction.
Analyze sales, financial, inventory, and market data to identify opportunities and develop action plans.
Conduct regular dealership visits to assess operations and provide consulting, coaching, and support.
Manage inventory, vehicle mix, allocation, and aged inventory strategies.
Support dealership marketing efforts and promote Nissan sales and incentive programs.
Drive adoption of best practices in sales, customer experience, and operational effectiveness.
Coach dealership leadership on performance, training, staffing, and business improvement initiatives.
Ensure compliance with dealership agreements, company policies, and program requirements.
Assist with market representation activities, dealership transitions, and regional business initiatives.