Senior Deal Desk Manager (Remote)

Geotab

9d•CA$116,200 - CA$155,000•Remote

About The Position

Geotab is seeking a Senior Deal Desk Manager who will lead commercial deal review and pricing negotiation across Geotab's reseller and direct customer base. This role involves serving as the primary decision-making authority for non-standard pricing requests, complex reseller RFPs, and commercial agreement structuring. The ideal candidate will work closely with Sales, Revenue Operations, Legal, and Finance, and should be a strong team-player, self-motivated leader with an entrepreneurial mindset and excellent communication skills. The role requires strong commercial acumen, analytical capabilities to assess pricing risk, and success in coaching and developing employees.

Requirements

5-8 years experience in a deal desk, commercial pricing, or similar role in a B2B SaaS or technology environment.
High level of critical and logical thinking, analysis and/or reasoning to identify underlying principles, reasons, or facts.
Strong commercial acumen with demonstrated ability to negotiate pricing and structure complex deals.
Strong analytical skills with the ability to assess pricing risk and make well-judged decisions.
Experience with CPQ or deal management platforms; DealHub experience preferred.
Leadership experience in a team-oriented workplace.
Strong interpersonal relationship building and negotiation skills.
Success with coaching and development of employees.
Strong project management skills; able to identify needs, develop effective solutions and manage projects through to completion.
Excellent verbal and written communication skills.
Strategic mindset, has a keen sense of priorities, along with an ability to pivot as the landscape changes.
A strong team-player with the ability to engage with all levels of the organization.
Technical competence using software programs, including, but not limited to, Google Suite for business (Sheets, Docs, Slides) and Excel.
Entrepreneurial mindset and comfortable in a flat organization.

Responsibilities

Provide strategic oversight and decision-making authority for non-standard pricing requests across global regions, complex reseller RFPs requiring custom pricing strategies, and commercial terms proposed in agreements or pricing amendments.
Lead commercial negotiations with Sales, Resellers, and direct customers to finalize non-standard pricing agreements, amendments, and deal structures.
Manage and prioritize the deal desk queue, ensuring timely review and resolution within defined SLA timelines.
Collaborate with Revenue Operations to ensure deal structures are operationally executable and compliant with established commercial policies.
Serve as the subject matter expert and primary escalation point for complex deal scenarios requiring senior-level commercial judgment.
Provide mentorship and guidance to Deal Desk team members, sharing expertise and best practices to support their professional development.
Set clear team priorities on cases, assign work strategically, and ensure timely case resolution.
Work with leadership to share performance feedback, support professional development, and identify training opportunities.
Support Geotab global strategic initiatives.