Senior Deal Desk Analyst

Datadog•San Francisco, CA

1d•$94,000 - $125,000•Hybrid

About The Position

As a Senior Deal Desk Analyst, you will work cross-functionally with our Sales Operations, Billing, Contracts and Legal teams to provide quoting and deal structuring support to the Global Sales Team. This will be a growth position as Datadog’s business continues to expand. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

Requirements

Experienced in 4+ years of Deal Desk experience
Confident in deal structuring/quoting complex SaaS transactions for a fast-growing global company
Knowledgeable of revenue recognition principles
Comfortable representing the company to customers in negotiations and resolving customer satisfaction issues
Strong in your attention to detail and communication skills
Able to work independently and multi-task in fast paced, high pressure environment
Data-driven with strong quantitative skills
Analytical with the ability to approach a problem from multiple perspectives

Nice To Haves

Experience with Salesforce and CPQ
Advance level with MS Excel or similar.

Responsibilities

Develop in-depth knowledge of Datadog’s licensing and pricing models to provide deal structuring and quoting support to our global sales teams
Be a creative problem solver who finds a way to meet customers’ needs while adhering to Datadog’s selling policies
Solve customer satisfaction issues following execution of the deal
Actively negotiate deals directly with the customer as needed
Work cross functionally across various stakeholder groups including legal, contracts, sales operations, order management, revenue, finance and product management
Function as point of contact and subject matter expert for Sales on deal pricing matters
Drive adherence to internal controls, protocols and business rules