Senior Deal Desk Analyst

Ataccama•Toronto, ON

2d•CA$120,000 - CA$150,000•Hybrid

About The Position

Ataccama is seeking a Senior Deal Desk Analyst to join their Revenue Operations team. This role will be the centralized expert for deal structuring, quoting, pricing, and packaging, supporting Sales and Customer Success. The ideal candidate will have a deep understanding of Ataccama's products, pricing, and commercial arrangements, and will be responsible for ensuring deals are commercially sound, compliant with revenue recognition standards, and efficiently processed. This is a high-impact role focused on improving deal desk operations, driving business growth, and leveraging AI tools to enhance workflows.

Requirements

5+ years of progressive experience in deal desk operations or quoting strategy, at a B2B SaaS or enterprise software company.
Experience supporting both Sales and Customer Success, with a strong grasp of new business, expansion, renewals, and co-terming as well as familiarity with ARR and retention concepts (NRR, GRR).
Comfortable supporting global teams, structuring deals across multiple entities and currencies in a global business.
Strong command of SaaS deal structuring, pricing and packaging, discounting strategy, and margin/cost analysis.
Working understanding of how deal terms affect revenue recognition (familiarity with ASC 606 a plus).
Hands-on experience with CRM and CPQ tooling (DealHub a plus), and a genuine interest in improving the systems and the user experience, not just operating them.
Analytical and data-fluent - able to model deal economics and renewal/co-terming scenarios, and translate the numbers into clear recommendations.
An AI-forward operator who reaches for modern tools to eliminate manual work and isn't interested in doing things "the old way."
Intellectually curious - you want to understand the why and dig deep for answers, going above and beyond to learn the product, the price book, and the business.
An excellent communicator who can explain a complex deal structure clearly to a rep, a finance partner, or a legal counterpart - and who earns trust as a true business partner.

Nice To Haves

Familiarity with ASC 606
DealHub experience

Responsibilities

Serve as the primary point of contact for Sales and Customer Success on deal structure, quoting, pricing, and packaging, partnering from early shaping through signature.
Advise on term lengths, discounting, and structure while ensuring accurate margin and cost analysis.
Develop deep fluency across the multi-product portfolio and partner with Product to keep pricing, packaging, and modelling accurate as the price book evolves.
Guide Customer Success on renewal pricing and packaging to capture CPI gains, streamline the co-terming of multiple contracts, and structure expansions cleanly.
Manage non-standard pricing and term requests against established guardrails, routing exceptions to the right approvers while keeping cycle times short.
Partner with Finance and Accounting to structure deals for clean revenue recognition and proactively flag risk.
Surface trends in discounting, win/loss, deal velocity, and economics to inform pricing strategy and broader Revenue Operations decisions.
Partner with RevOps and GTM counterparts to improve the DealHub experience (quote and contract generation, approval flows, and data capture).
Build deal playbooks, pricing guidelines, and field enablement.
Use modern AI tools to streamline contract review, deal modelling, and workflows.
Collaborate across Revenue Operations (Sales Ops, Customer Ops, and Systems) to keep how deals are quoted, structured, and processed consistent and scalable.