Senior Data Scientist

Calm.com•San Francisco, NY

13h

About The Position

Calm is a leading consumer mental health company on a mission to support everyone on every step of their mental health journey. Known for its flagship consumer app—ranked #1 in its category with over 180 million downloads and availability in seven languages across 190 countries—Calm helps people sleep better, stress less, and live more mindfully through content and tools from experts and beloved celebrity voices. Building on this foundation, Calm has created a broader portfolio including evidence-based solutions like Calm Health , offered through employers, health plans and providers, designed to expand access to mental health and sleep support, boost benefits engagement, and drive positive health outcomes. Today, Calm supports more than 3,500 organizations and reaches over 42 million covered lives through Calm Health. Calm has been recognized as a TIME100 Most Influential Company and one of Fast Company’s Brands That Matter . Learn more at calm.com . What We Do We are a team of insights specialists that focus on finding insights relevant to driving business outcomes across the Calm organization. For us, the business problem comes first (what are we trying to solve?) and the analysis follows (how do we best solve this problem?). Sometimes the solution is straightforward and sometimes it is highly complex, but in all cases we rely on data to drive our solutions.

Requirements

Strong proficiency in SQL
Comfortable manipulating data with Python or R
BA/BS in quantitative field such as Statistics, Mathematics, Economics, Computer Science, Engineering, or a related discipline
Experience with designing, analyzing, and interpreting experiments
Ability to translate non-technical business requirements into technical solutions, and translate technical solutions into business outcomes
Strong relationship management and presentation skills
Pragmatic and impact-oriented, with the ability to balance scrappiness and rigor
5 years of data science experience

Nice To Haves

Experience working on digital consumer products or subscription businesses
Experience supporting product analytics, experimentation, user acquisition, lifecycle marketing, or retention
Experience with causal inference, incrementality testing, attribution, or marketing measurement
Experience working with product analytics and BI tools such as Amplitude, Tableau, and Mode
Experience building scalable analyses, reporting, or measurement frameworks that enable self-service decision-making

Responsibilities

Leverage Calm’s consumer data to help prioritize product and growth investments, identify opportunities to improve acquisition, conversion, engagement, retention, and subscriber growth, and automate analyses and data products for key decision-makers.
Partner across product and growth marketing to turn ambiguous business questions into clear analyses, experimentation plans, and actionable recommendations.
Use data to understand user behavior, measure the impact of product and marketing initiatives, and help teams make better decisions faster.
Collaborate with stakeholders across product and growth marketing to analyze and communicate how trends in key metrics affect business performance.
Partner with product teams to perform deep-dive analysis to understand user engagement behavior.
Design, implement and analyze experiments to measure the impact of new features on core product metrics.
Collaborate with partners across technical and non-technical teams to bridge the gap between data and action.
Help key-decision makers stay informed about the state of the business through internal data products built in tools like Amplitude, Tableau and Mode.
Develop strong cross-functional partnerships across Calm to drive our team's success.