Senior Data & Insights Analyst

Barclays

1d•Onsite

About The Position

Join the Barclaycard Issuing Data, Insights & Workforce Management team and play a pivotal role in transforming data into meaningful business insight. As a Senior Data and Insights Analyst, you will lead the development and enhancement of operational reporting, analysis and Tableau dashboards that support data-driven decision making across the business. Working with multiple data sources, you will identify performance trends, risks, root causes and opportunities for improvement, translating complex business requirements into clear insights and sustainable reporting solutions. You will also drive improvements in reporting automation, efficiency and governance, ensuring robust controls and documentation are maintained. Acting as a subject matter expert, you will support and develop junior analysts while confidently communicating key performance insights and recommendations to senior stakeholders.

Requirements

Expertise interrogating data within SQL Servers, and using Tableau and Enterprise Data Platform (EDP) solutions to develop, maintain and enhance reporting and analytical products.
Ability to influence Senior Stakeholders.
Strong analytical skills with the ability to take large amounts of data from several sources and present simple and relevant business performance updates / solutions / models.

Nice To Haves

Knowledge of products/services & systems used across Barclaycard Payments COO Operations.
Knowledge of strategic data structure of Issuing.
Experience working with and querying enterprise-scale data environments including AWS Redshift, BIW2 (Hadoop), Microsoft SQL databases and related reporting platforms.
You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job specific technical skills.

Responsibilities

Investigation and analysis of data issues related to quality, lineage, controls, and authoritative source identification, documenting data sources, methodologies, and quality findings with recommendations for improvement.
Designing and building data pipelines to automate data movement and processing.
Apply advanced analytical techniques to large datasets to uncover trends and correlations, develop validated logical data models, and translate insights into actionable business recommendations that drive operational and process improvements, leveraging machine learning/AI.
Through data-driven analysis, translate analytical findings into actionable business recommendations, identifying opportunities for operational and process improvements.
Design and create interactive dashboards and visual reports using applicable tools and automate reporting processes for regular and ad-hoc stakeholder needs.
To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness.
Collaborate closely with other functions/ business divisions.
Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function.
Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes
If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments.
They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
Take ownership for managing risk and strengthening controls in relation to the work done.
Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.
Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
Influence or convince stakeholders to achieve outcomes.
All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right.
They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.