This role is categorized as hybrid. This means the successful candidate is expected to report to Austin Technical Center three times per week, at minimum [or other frequency dictated by the business if more than 3 days]. We are looking for a hands-on Senior Data Engineer to help build the data products that power Customer Care and Aftersales analytics, AI, and operational decision-making. Behind every warranty claim, repair order, service event, and customer interaction is an opportunity to improve quality, reduce costs, increase customer satisfaction, and make vehicle ownership better. The challenge is not collecting the data. It is turning large, complex operational datasets into trusted, reusable assets that teams can use to answer important business questions quickly and confidently. If you enjoy building scalable data solutions that make answers possible to questions like the ones below, this role is for you. Which repair orders are keeping customer vehicles on dealer lots the longest? What parts shortages are creating the greatest service delays? Which warranty concerns are increasing across vehicle programs? Where are repeat repairs occurring most frequently? What trends are emerging across customer care and service operations?
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Job Type
Full-time
Career Level
Senior