Senior Data Engineer - Managed Services

3Cloud

15h•$96,500 - $144,800•Remote

About The Position

3Cloud is seeking a motivated and challenge-driven Senior Data Engineer for their Managed Services team. This role offers opportunities for growth and involves working on a team that collaborates to solve tough problems and deliver outstanding results for clients. 3Cloud values individuals who are willing to experiment, provide candid feedback, and hold each other accountable to core values, ensuring amazing experiences and solutions for clients and colleagues.

Requirements

Bachelor’s degree in Computer Science, Mathematics, or related field, or equivalent certification
Experience working in a support role and understanding standard support processes (i.e. ITIL)
5+ years working with data and business intelligence solutions on the Microsoft tool stack for Business Intelligence (SSIS, SSRS , SSAS, ADF, SQL DW, Synapse, Databricks, Power BI, Power Automate, etc.)
Strong verbal and written communication skills
A passion for problem solving and learning new technologies
Client relationship skills and experience managing vendors
Ability to work in a fast paced, rapidly changing environment
Strong desire for personal development and learning, including commitment to continuously upgrading your technical skills as the data landscape change
Work remote, but not alone – with a team filled top to bottom with data analytics professionals

Responsibilities

Support of client’s Azure Data platform and Power BI Environment, including response to any escalations while helping to analyze and resolve incidents for customers environment
Consult, develop and advise on solutions in Microsoft Azure with tools such as SSIS, SSRS, SSAS, Synapse, Data Factory, Databricks, Data Lake, Data Warehouse
Consult, develop, and advise on Power BI, including report development and modeling
Consistently learn, apply, and refine skills around data engineering and data analytics
Design and deploy data pipelines, models, and data driven solutions for clients in various industries
Understand and work with customer on licensing involving Microsoft data solutions, and understand the limits/advantages of each licensing platform
Preparing Data Analytic solutions for customers including importing data from multiple sources, performant star schema data models to be ingested via Power BI, and report and dashboard development.
Communicate ticket status information to all associated parties and escalate cases as appropriate
Interact with clients to identify issues, troubleshoot expediently, and follow up on issues via e-mail, ticketing system, and phone calls. Communicate technical issues and solutions with clients in business terms
Configure, administer, tune and develop client’s data environment based on contracted services
Create and maintain updated documentation for each client’s environment
Promote best practices for clients and internally to enhance and improve organizational processes
Participate in recurring discussions with clients to review current issues and to propose possible solutions
Collaborate with team members and client stakeholders to ensure our solutions align to our client’s needs

Benefits

Flexible work location with a virtual first approach to work!
401(K) with match up to 50% of your 6% contributions of eligible pay
Generous PTO providing a minimum of 15 days in addition to 9 paid company holidays and 2 floating personal days
Two medical plan options to allow you the choice to elect what works best for you!
Option for vision and dental coverage
100% employer paid coverage for life and disability insurance
Paid leave for birth parents and non-birth parents
Option for Healthcare FSA, HSA, and Dependent Care FSA
$67.00 monthly tech and home office allowance
Utilization and/or discretionary bonus eligibility based on role
Employee Assistance Program to help with everyday challenges