Senior Data Cloud Engineer

United Therapeutics•Rtp, NC

1d•Hybrid

About The Position

The Senior Data Cloud Engineer role supports the Digital Transformation team within the Marketing organization. This role supports the advancement of the enterprise omnichannel strategy by enabling a unified, 360-degree view of patients and healthcare professionals (HCPs) through the integration of diverse data sources into the Salesforce Data Cloud platform. In this role, the individual designs, implements, and optimizes data integrations across Salesforce CRM, Data Cloud, Marketing Cloud, and other enterprise systems. The role requires experience with HCP and patient data, data modeling, and analytics, along with technical proficiency in Salesforce Data Cloud. Working closely with brand teams, IT, analytics, compliance, and external partners, this role translates business needs into scalable data solutions that support personalized, data-driven marketing. The work supports campaign execution, performance measurement, and ongoing optimization by enabling teams to activate unified data and engage patients and HCPs across channels. This role contributes to how data is leveraged to support marketing and commercial activities across the organization.

Requirements

Bachelor’s Degree in computer science, data science, or a related field
5+ years of experience in data analytics, data engineering, or data platform role supporting business users
Proficiency in SQL for data transformation and analysis, with experience using Python and/or ETL tools for data processing and automation
Strong understanding of Salesforce platform, architecture and API integration methodologies
Prior experience working with healthcare or pharmaceutical data, including HCP or patient data
Familiarity with Veeva/Salesforce CRM and Salesforce Marketing Cloud is a plus
Ability to operate effectively in a fast-paced environment with changing priorities
Proven ability to independently troubleshoot and resolve complex data integration, modeling, and quality issues
Clear, effective communication skills with experience collaborating across technical teams, business stakeholders, and external vendors
2 years of experience with a CDP tool (preferably data cloud)

Nice To Haves

Master’s Degree in computer science, data science, or a related field

Responsibilities

Ingest, integrate, and manage HCP and patient data from multiple internal and external sources into Salesforce Data Cloud
Design, build, and maintain scalable data models within Data Cloud to support segmentation, analytics, and activation use cases
Analyze complex datasets to generate insights that support marketing strategy, campaign execution, and performance measurement
Translate business requirements into scalable data models, attributes, and metrics within Salesforce Data Cloud to support personalized marketing and engagement strategies
Enable data activation and integrations across Salesforce Data Cloud, Salesforce CRM, Salesforce Marketing Cloud and other enterprise applications to support personalized engagement
Optimize data ingestion, transformation, and refresh processes to improve data quality, timeliness, and reliability
Support AI-driven and advanced analytics capabilities within Data Cloud where appropriate to enhance operations
Partner with marketing, compliance, analytics, IT, and external vendors to align data solutions with business needs and timelines
Communicate data concepts, limitations, and insights effectively to both technical and non-technical stakeholders
Independently identify data quality, integration, and modeling issues and drive them through to resolution
Propose and implement practical, scalable solutions to complex data challenges in a fast-paced environment
Contribute to ongoing improvement of data standards, documentation, and best practices
All other duties as required