Senior Data Center Technician

MacStadium•Atlanta, GA

3d•Onsite

About The Position

MacStadium is seeking a Senior Data Center Technician to join their Atlanta team. This individual will lead technical operations and strategic initiatives for data center infrastructure, serving as a subject matter expert who drives operational excellence, mentors the technical team, and ensures alignment between tactical execution and strategic objectives.

Requirements

5+ years of progressive data center operations experience with demonstrated technical leadership
Deep expertise in data center infrastructure & advanced knowledge of hardware lifecycle management from procurement through decommissioning
Proven track record of leading complex initiatives
Expert-level understanding of at least one technical discipline with broad knowledge across all infrastructure domains
Industry certifications acquired: IDCA Certifications such as on DCIS - Data Center Infrastructure Specialist & DCOS - Data Center Operations. Alternative certifications from CDCP, CDCS, CompTIA Server+, or Cisco CCNA are valuable as well.
Working towards additional certifications such as DCIE - Data Center Infrastructure Expert, DCES - Data Center Engineering Specialist, DCE - Data Center Expert.
Excellent analytical, problem-solving, and decision-making skills
Strong leadership presence with ability to influence cross-functional teams
Ability to translate technical concepts for diverse audiences
Proven ability to balance strategic thinking with hands-on execution

Responsibilities

Function as technical team lead, providing work direction and mentorship to Level 1 & 2 technicians; Serve as a technical authority for complex infrastructure issues
Lead large projects including data center builds, rack migrations, and new infrastructure offerings
Design and implement operational improvements
Develop training programs and conduct knowledge transfer sessions
Foster a culture of learning, accountability, and operational discipline
Own development and maintenance of SOPs, maintenance schedules, and runbooks
Conduct root cause analysis on incidents and implement preventive measures
Drive continuous improvements to reduce deployment time, improve quality, and eliminate waste
Monitor and optimize data center environmental systems
Support incident response and root cause analysis
Perform quality assurance reviews on high-risk or complex work
Partner with DCMs on budget and capacity planning, resource allocation recommendations, and long-term infrastructure strategy
Evaluate new technologies, tools, and processes for operational adoption
Build vendor relationships and assess service provider performance
Contribute to disaster recovery planning and business continuity procedures
Infrastructure engineering (structured cabling, power, cooling, facilities)
Network engineering (routing, switching, firewall configuration)
DevOps related work (automation, scripting, configuration management)