Los Lunas, Nm

Heunets•Los Lunas, NM
•Onsite

About The Position

Seeking a qualified and dependable Senior Data Center Technician / Site Lead to work as a 1099 independent contractor. The role leads and performs hands-on data center installation, troubleshooting, maintenance, break/fix, and site coordination. The successful candidate provides technical leadership to on-site technicians, coordinates with remote NOC and engineering teams, and ensures assigned work is completed safely, accurately, and within required SLA timeframes. The engagement may last up to three months. Technicians are expected to meet customer expectations, quality standards, and SLA requirements consistently.

Requirements

  • At least 3 years of hands-on data center or IT infrastructure experience.
  • Strong technical expertise with enterprise server and network hardware.
  • Strong experience in rack and stack, cabling, hardware installation, troubleshooting, and break/fix.
  • Proven site management and team management experience.
  • Experience leading or coordinating technicians at a data center site.
  • Ability to independently handle technical issues and take ownership of site activities.
  • Strong communication, leadership, and problem-solving skills.
  • Ability to read and follow technical documentation, diagrams, and SOPs.
  • Must have required tools and PPE and meet customer/site security requirements.

Nice To Haves

  • Previous experience as a Level 3 technician, Senior Data Center Technician, Site Lead, or Team Lead.
  • Experience managing data center sites and coordinating technician teams.
  • Experience with large-scale data center deployments, migrations, or infrastructure projects.
  • Data center, networking, server, or relevant IT certifications.

Responsibilities

  • Lead and perform installation, troubleshooting, maintenance, and break/fix support for data center equipment.
  • Rack, stack, install, move, and decommission servers and network equipment.
  • Perform advanced hardware and connectivity troubleshooting.
  • Install and troubleshoot copper and fiber network cabling.
  • Execute IMAC (Install, Move, Add, Change) activities according to established procedures.
  • Manage and coordinate day-to-day site activities and technician teams.
  • Provide technical guidance and support to other technicians on site.
  • Coordinate with remote NOC and engineering teams, escalating complex issues when required.
  • Ensure assigned work is completed within required SLA timeframes.
  • Maintain accurate documentation of work performed and site changes.
  • Follow customer SOPs and security and safety requirements.
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