Senior Data Center Facilities Technician

Oracle•Abilene, TX

About The Position

The Senior Data Center Facilities Technician oversees critical-environment maintenance and repair across service lines, supporting service-level agreements and reliable data center operations. The role manages infrastructure incidents, coordinates medium-impact projects and stakeholders, troubleshoots engineering systems, and ensures work aligns with safe practices and established procedures. It also identifies operational risks and improvement opportunities, contributes to engineering design and governance, and supports the training and development of newer team members. The technician leads or participates in commissioning, maintenance planning, change reviews, incident investigations, and operational improvement initiatives. The position may also support colocation vendor management, including contract documentation, resource coordination, and contractor scheduling. The posting lists a U.S. hiring range of $35.58–$71.30 per hour or $74,000–$148,300 per year; ranges vary by location and other factors.

Responsibilities

Complete critical infrastructure maintenance and repair across service lines to support service-level agreements and data center uptime.
Diagnose and repair complex engineering-system issues, escalating blockers when necessary.
Apply Oracle processes, procedures, and industry standards to resolve challenging issues.
Identify opportunities for system enhancements and propose changes to improve team effectiveness and safety.
Oversee medium-impact projects and coordinate with relevant stakeholders.
Manage incidents affecting critical infrastructure, communicate status, and drive timely resolution.
Collaborate with design, construction, commissioning, facility engineering, and data center operations teams to integrate new engineering design systems into existing data centers.
Lead operational optimization and efficiency initiatives.
Conduct cross-functional post-incident reviews, root cause analyses, and corrective and preventive action plans.
Prepare and follow emergency operations plans when responding to emergencies or abnormal events.
Prepare technical reports and communicate findings, recommendations, and project progress to stakeholders.
Review and ensure infrastructure maintenance schedules are established and followed; maintain service documentation and maintenance logs.
Lead team participation in commissioning activities and engage in design summits and data center reviews.
Oversee on-site data center engineering operations, identify risks and gaps, and troubleshoot as needed.
Document and evaluate critical-impact changes and present findings at change advisory board meetings.
Lead projects and engineering efforts, support project team members, and contribute to policy development and maintenance.
Participate in training programs and provide tabletop exercises and scenario-based training for newer team members.
As needed, contribute to colocation contract administration, coordinate resources such as spare parts and consumables, and manage vendor and contractor scheduling and site access.
Guide team members on shifting priorities and resources, serve as an escalation point, troubleshoot complex issues, and recommend and implement process improvements.