Senior Data Analytics Engineer

Axon•Boston, MA

8h•$99,750 - $159,600•Hybrid

About The Position

Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact Axon seeking a well-versed Data Analytics Engineer with expertise in SQL Server Management Studio (SSMS), Power BI, and/or SSRS to support and enhance analytics for Axon software applications. This role is responsible for configuring system databases, designing and maintaining scalable analytics solutions, and developing reports and dashboards tailored to customer needs. The ideal candidate will work with data engineers, business stakeholders, and customers. They will make visualizations and reports that are easy to understand. They will also develop training strategies, create instructional materials, and provide support resources for deployment. Robust analytical skills, attention to detail, and the ability to communicate proficiently with both technical and non-technical audiences are essential.

Requirements

7+ years of experience delivering and/or managing public safety software testing, training, and/or implementation projects
Demonstrated ability to operate independently on ambigious, high-visibility projects
Experience mentoring or technically leading peers
Bachelor’s Degree or equivalent experience in computer science/data analytics is preferred
Proficiency in SQL management studio, Power BI, or similar reporting language
Familiarity with AI assisted development tools to write, optimize and troubleshoot SQL queries and build dashboards more efficiently
Deep level knowledge of Public Safety crime analysis is preferred
Top-notch communication skills and the ability to communicate to both technical and non-technical customers/colleagues.
Exposure to software development and continuous process improvement processes
Proven success in transforming raw content into informative, engaging, and compelling learning experiences
Must be able to write clear copy, instructions, and messages for both internal and external audiences, as well as scripts for audio and video.
Must pass a Criminal Justice Information Services (CJIS) background check and maintain confidential and highly sensitive information.

Responsibilities

Develop and maintain data pipelines, models, and dashboards to support business analytics and reporting needs.
Partner with our public safety client agencies to understand their business processes, organizational needs, and how our products achieve their digital transformation objectives for their reporting and analytics needs
Author and configure Power BI and/or SSMS reports, dashboards, and analytics as needed for our customers
Train public safety agencies on Power BI and/or SSMS reporting capability in Axon’s applications
Build tools that support our clients to successfully manage and navigate the digital transformation journey within their own agencies
Create training strategies and plans. Also, make instructional materials for introducing customer software.
Use effective instructional design methodologies and technologies as it relates to reporting & analytics
Communicate testing plans, training plans, activities, and outcomes to appropriate internal and external stakeholders
Partner with key stakeholders including Axon Academy on the development of eLearning training assets and delivery via Axon’s learning management system
Partner with the product engineering teams to assess content, system developments/customization to maintain testing/training materials, and update for clients as needed
Be a product subject matter expert (SME) in crime analytics and reporting
Optimize data models and queries for performance and efficiency.
Leverage AI tools (eg., Cursor, Claude, Gemini) to accelerate SQL query development, dashboard building and data model optimization.
Lead complex, multi-agency analytics implementations end to end with minimal supervision
Mentor and Provide technical guidance to juinior team members
Drive best practices for SQL development, dashboard design, template versioning and data modeling across the team
serve as primary technical SME and escalation point for customer analytics issues