Senior Data Analyst

HomeServe USANorwalk, CT
Onsite

About The Position

The Analytics team is seeking a Senior Data Analyst who excels at turning loosely defined business questions into clear, actionable insights. This role is less about simply pulling data and more about deeply understanding problems, shaping requirements, and delivering solutions that drive decisions. This individual will act as a bridge between business stakeholders and technical teams—someone who asks the right questions, challenges assumptions, and brings structure to ambiguity. The ideal candidate combines strong SQL and Tableau skills with exceptional analytical thinking, stakeholder communication, and problem-solving ability.

Requirements

  • Bachelor’s degree in Analytics, Statistics, Mathematics, Computer Science, Economics, or related field (or equivalent experience)
  • 5+ years in data analytics, business intelligence, or a similar role
  • Advanced SQL proficiency (joins, subqueries, CTEs, performance optimization)
  • Strong experience building dashboards in Tableau
  • Demonstrated ability to solve ambiguous business problems using data
  • Proven strength in requirements gathering, stakeholder management, and translating business needs into analytical solutions
  • Excellent communication skills with the ability to tailor messaging to technical and non-technical audiences
  • Ability to work independently
  • Ad-hoc responsibilities as assigned
  • Travel up to 10% as needed

Nice To Haves

  • Experience leveraging AI tools (e.g., generative AI, automated insights, predictive modeling) to enhance analysis
  • Experience working in agile or cross-functional environments
  • Exposure to data modeling or data pipeline concepts

Responsibilities

  • Lead end-to-end analytics initiatives, from requirements gathering and problem framing to data extraction, analysis, and insight delivery
  • Partner closely with stakeholders to clarify business needs, define KPIs, and translate vague questions into structured analytical approaches
  • Write complex, efficient SQL (MySQL) queries to extract, join, and transform large datasets
  • Design and maintain scalable, intuitive Tableau dashboards that drive business decisions
  • Proactively identify trends, opportunities, and risks—moving beyond reporting to true insight generation
  • Investigate data discrepancies, validate assumptions, and ensure data integrity and consistency
  • Communicate findings clearly through executive-ready storytelling and visualization
  • Serve as a thought partner to the business—challenging requests when needed and guiding toward better solutions
  • Mentor junior analysts and help establish best practices in analytics, documentation, and requirements definition

Benefits

  • Annual Bonus Potential: 10%
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