Senior Data Analyst

PEMCCO•Baltimore, MD

12d•Onsite

About The Position

We are seeking a Senior Data Analyst to lead business intelligence, performance management, and advanced analytics initiatives that support operational excellence, safety, efficiency, and organizational growth. In this role, you'll collaborate with executive leadership and cross-functional teams to convert complex data into actionable insights that improve performance and drive results. This opportunity is ideal for professionals with experience in data analytics, business intelligence, performance management, operational analytics, forecasting, KPI development, strategic planning, reporting, Power BI, Tableau, SQL, or data visualization. About the Opportunity As a Senior Data Analyst, you will serve as a trusted business partner to leadership and stakeholders across the organization. You will lead data analysis initiatives, develop performance metrics and reporting tools, identify opportunities for improvement, and provide data-driven recommendations that support strategic decision-making. This role offers the opportunity to influence organizational performance, improve operational effectiveness, and support continuous improvement through innovative analytics and business intelligence solutions. Why Join Us? Make a direct impact on organizational strategy and decision-making. Partner with executive leadership and key stakeholders across multiple departments. Lead high-visibility analytics and performance improvement initiatives. Develop dashboards, reporting tools, KPIs, and business intelligence solutions that drive measurable results. Work on forecasting, predictive analytics, operational performance, safety analytics, and strategic planning projects. Contribute to a culture focused on innovation, continuous improvement, and data-driven decision-making.

Requirements

Bachelor's degree in Data Analytics, Statistics, Computer Science, Information Systems, Business Administration, Economics, Mathematics, Public Administration, Transportation Planning, or a related field.
Five years of progressively responsible experience in data analytics, business intelligence, performance management, operational analytics, or a related field.
Experience developing dashboards, reports, scorecards, and performance measurement systems.
Experience working with large datasets and multiple data sources.
Advanced proficiency with Microsoft Excel and strong SQL skills.
Strong analytical, problem-solving, and critical thinking abilities.
Excellent written, verbal, and presentation communication skills.
Ability to translate complex technical findings into meaningful business insights for non-technical audiences.

Nice To Haves

Master's degree in a related field.
Seven or more years of experience in data analytics, business intelligence, performance management, or strategic planning.
Experience supporting public transportation, logistics, government, public-sector, or large operational organizations.
Experience with Power BI, Tableau, Python, R, GIS applications, or other advanced analytics tools.
Experience developing predictive models and advanced reporting solutions.

Responsibilities

Analyze operational, workforce, financial, safety, and performance data to identify trends, risks, opportunities, and areas for improvement.
Develop, maintain, and automate dashboards, reports, scorecards, and Key Performance Indicators (KPIs).
Monitor organizational performance and provide actionable recommendations to improve efficiency, effectiveness, and service delivery.
Conduct forecasting, statistical analysis, trend analysis, and predictive modeling to support strategic initiatives.
Integrate and validate data from multiple systems while ensuring data accuracy and integrity.
Perform root cause analyses and identify solutions for operational challenges and performance gaps.
Support safety, compliance, and risk management initiatives through data analysis and performance monitoring.
Develop data standards, reporting methodologies, and governance practices.
Create executive-level reports, presentations, and visualizations that communicate key findings and recommendations.
Collaborate with Operations, Planning, Finance, Safety, Maintenance, Human Resources, and Information Technology teams to support organizational objectives.
Support audits, regulatory reporting, compliance requirements, and special projects as assigned.