Senior Data Analyst
About The Position
CenterWell Pharmacy is hiring two Senior Data Analysts for its Workforce Planning team, which forecasts long-term workforce needs, develops mid-term capacity plans, and creates short-term plans to support weekly service levels. The function is being built from the ground up, so the analysts will help shape its architecture, metrics, and tools. The work focuses on turning operational data into actionable planning inputs and supporting decisions about workforce capacity and pharmacy operations. Each analyst will partner with operations, finance, and department leaders; develop tools and data products for planners and leaders; and establish rigorous measures such as forecast accuracy, capacity use, cost per prescription, and their underlying drivers. The role has two possible areas of focus: Data Engineering & Architecture, owning planning-data pipelines and models; or Business Intelligence & Analytics, owning decision-support dashboards, self-service tools, and KPI definitions. Applicants should identify their preferred focus area. This is a remote position with 40 scheduled hours per week. Occasional travel to Humana offices for training or meetings may be required. Associates must work from a dedicated space that protects member PHI/HIPAA information and meet the stated internet requirements. Humana provides appropriate telephone and computer equipment to Home or Hybrid Home/Office associates. Starting base pay is estimated at $73,400–$100,100 per year, with eligibility for a bonus incentive plan.
Requirements
- At least 5 years of experience in analytics, data engineering, business intelligence, or a planning and forecasting function.
- Advanced SQL skills, including writing, tuning, and debugging complex queries against large operational datasets.
- Experience turning data into something a business partner used to make a decision.
- Experience explaining a technical result to a non-technical audience.
- Bachelor's degree in a quantitative, technical, or business discipline.
- For the Data Engineering & Architecture focus: experience building ETL/ELT pipelines in a cloud data environment such as Azure, Snowflake, Databricks, or similar; fluency in Python; and knowledge of dimensional modeling and data warehouse design.
- For the Business Intelligence & Analytics focus: advanced Power BI skills, or Tableau/Looker experience with willingness to switch; experience building KPI frameworks from scratch; and ability to decompose metrics to identify root causes.
Nice To Haves
- Workforce planning, workforce management, or capacity planning experience, including forecasting, scheduling, shrinkage, or occupancy.
- Prior supply chain planning, demand planning, or S&OP experience in distribution, fulfillment, manufacturing, or logistics.
- Healthcare, pharmacy, or other regulated-industry experience.
Responsibilities
- Turn messy, multi-source operational data into planning inputs the business can act on.
- Partner with operations, finance, and department leaders to understand the decisions they need to make.
- Build tooling and data products that allow planners and leaders to answer their own questions.
- Establish rigorous measures of forecast accuracy, capacity use, cost per prescription, and the drivers behind those measures.
- For the Data Engineering & Architecture focus: own pipelines consolidating workforce, volume, and operational data across platforms, and develop models used by forecasting tools.
- For the Business Intelligence & Analytics focus: develop dashboards and self-service tools for operations leaders and define underlying KPIs.
- Explain technical results to non-technical audiences.
Benefits
- Medical benefits.
- Dental benefits.
- Vision benefits.
- 401(k) retirement savings plan.
- Paid time off.
- Company and personal holidays.
- Paid parental and caregiver leave.
- Short-term and long-term disability coverage.
- Life insurance.
- Bonus incentive plan based on company and/or individual performance.
- Telephone and computer equipment appropriate to the business requirements for Home or Hybrid Home/Office associates.
- Associates who live and work from home in California, Illinois, Montana, or South Dakota receive a bi-weekly payment for internet expenses.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
