Senior Data Analyst, Digital Analytics Enablement - Remote

UnitedHealth Group•Eden Prairie, MN

1d•$72,800 - $130,000•Remote

About The Position

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. We are looking for a self-starter with a passion for data and technology to join the Digital Analytics team within the Enterprise Digital Product office (EDP). You will work in a dynamic environment with teams focused on using digital products to improve consumer experiences across healthcare. The ideal candidate has experience with Adobe Analytics, CJA and/or Launch, tag management, project management, works well in matrixed organization, and is an effective problem solver and communicator. This role will be responsible for supporting the implementation and enablement of digital analytics tools on UHG’s leading consumer applications. The position will partner with product, analytics, and engineering teams in EDP to manage digital analytics implementations. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Requirements

2+ years of experience working with tag manager tools in a digital analytics capacity (Adobe Launch, Google Tag Manager, Tealium, or similar)
2+ years of project management experience working with large, distributed teams
2+ years of experience with Project Managements tools (e.g. Rally, Jira, Workfront)
2+ years of experience with MS Office tools (Excel, Word, PowerPoint)
Experience working with development sprints and timelines, especially in relation to digital analytics implementations
Demonstrated ability to work with and within cross-functional teams
Demonstrated solid organization skills and proven excellence in problem-solving, communication, and follow-through

Nice To Haves

Experience with consumer applications and digital customer experience
Experience working in a fast-paced, dynamic environment and ability to adapt quickly to changing priorities and business needs
Understanding of agile methodologies and product management best practices, with experience in leading agile product teams
Background in healthcare, financial services, or other regulated industries with privacy considerations (HIPAA, GDPR, CCPA)

Responsibilities

Translates complex technical updates into easily digestible summaries for internal and external stakeholders
Creates, reviews and/or approves technical implementation guides and specifications for clean, consistent delivery of digital analytics
Guides team on technical requirements and best practices
Partners with technical leads to validate fixes and ensure readiness for release. Ensure efficiency in workflow between QA and UAT within the team
Serves as the primary liaison between development, product, and analytics teams to keep work moving and aligned
Manages projects and implementation within their portfolio ensuring timelines are met and blockers are escalated
Serves as the primary authority for timeline estimation and sequencing, ensuring timely communication of changes
Support resource assignment and capacity planning to aid in resource forecasting for project demands, including making capacity planning process recommendations for the broader team
Manage and coordinate communications among all applicable stakeholders, including weekly standups and intake review, to ensure transparency and alignment
Lead overall process improvement initiatives where appropriate; develop creative strategies and innovative solutions to address complex challenges
Exercise judgment to approve deviations from established standards when necessary to achieve project goals
Manage multiple projects, with multiple remote teams, simultaneously