Senior D365 Business Analyst

EVERSANA•Overland Park, KS

13d

About The Position

The Senior D365 Business Analyst is a trusted functional leader for the D365 Finance & Operations ERP platform, responsible for balancing day-to-day operational support with strategic delivery. This role leads functional design, upgrade planning, testing, and UAT coordination to ensure system stability, compliance, and continuous improvement across the ERP landscape.

Requirements

10+ years of ERP Business / Functional Analyst experience.
Strong hands-on experience with D365 Finance & Operations.
Proven experience leading upgrades, testing, and UAT for enterprise ERP systems.
Experience providing production support in a live ERP environment.
Strong stakeholder management and communication skills.

Responsibilities

Act as the primary functional advisor to Finance, Supply Chain, and operational stakeholders.
Lead requirements discovery, solution workshops, and design reviews.
Translate business needs into functional design documents, user stories, and acceptance criteria.
Provide guidance on D365 best practices.
Own functional design and configuration across D365 F&O modules – Finance, Supply Chain, Project Management and Accounting.
Configure D365 to support business processes while minimizing customizations.
Define functional specifications for extensions, integrations, workflows, and reports.
Collaborate with developers and partners to ensure functional intent is met.
Provide senior-level functional support, including issue triage, root cause analysis, and resolution.
Act as an escalation point for complex or high-impact production issues.
Perform configuration updates and support data corrections where required.
Support critical business cycles such as month-end, quarter-end, and year-end close.
Lead functional planning for D365 platform upgrades, hotfixes, and feature releases.
Coordinate regression testing and validate upgrade readiness across ERP workstreams.
Partner with technical teams to review release notes, deprecations, and feature enablement.
Own functional test strategy across SIT, regression testing, and UAT.
Coordinate UAT planning, execution, and defect triage with business users.
Ensure test scenarios cover critical business processes.
Validate fixes and confirm business sign-off prior to production deployments.
Develop and maintain functional documentation, SOPs, and training materials.
Support change management and user readiness activities.
Identify opportunities for process improvement and automation within D365.
Partner with reporting teams to define KPIs and reporting requirements.
Support data validation, reconciliations, and downstream reporting accuracy.
Ensure data integrity across integrations and reporting platforms.
Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
All other duties as assigned