Senior Cybersecurity Pre-Sales Technical Architect

GlassHouse Systems•Toronto, ON

4d•Hybrid

About The Position

GlassHouse Systems (GHS) is an enterprise systems, and managed services solutions provider that develops, designs and deploys solutions for leading enterprises in Canada and the US. For almost 30 years, GHS has delivered an enterprise level of service and support to clients. Recognized with industry-leading awards each year, GHS translates this differentiation into positive client experiences. As a Senior Cybersecurity Pre-Sales Technical Architect, you are the technical voice and strategic partner for our sales organization, driving security-focused business development for professional services and managed security services (MSS) across our target accounts.

Requirements

Bachelor's degree in Computer Science, Engineering, Information Systems, or related discipline with a focus or major in cybersecurity/information security - MUST HAVE
Minimum 5 years of hands-on IT and cybersecurity experience, with at least 2 years in technical pre-sales, solution architecture, or presales engineering - MUST HAVE
Proven experience in customer-facing roles; comfortable presenting technical and business solutions to all organizational levels, including executives - MUST HAVE
Working experience with a Managed Security Services provider (MSSP) or familiarity with Security Operations Center (SOC) operations and 24/7 security monitoring - MUST HAVE
Technical knowledge of security technologies across multiple domains: firewalls, intrusion prevention/detection, SIEM, DLP, cloud security, endpoint protection, and familiarity with vendor ecosystem (Palo Alto Networks, Checkpoint, Cisco, IBM, Splunk, Fortinet, etc.) - MUST HAVE
Strong verbal and written communication skills; ability to articulate complex security concepts in customer-friendly language - MUST HAVE

Nice To Haves

Professional security certifications: CISSP, CISM, GIAC (GCIH, GSEC), CEH, CISA, CRISC, or equivalent - HIGHLY DESIRABLE
Experience designing and proposing security consulting services: penetration testing, security assessments, vulnerability assessments, PCI compliance audits, and security policy development - HIGHLY DESIRABLE
Experience developing security solution architectures and responding to large-scale, complex RFPs and technical questionnaires - HIGHLY DESIRABLE
Knowledge of cloud security (AWS, Azure, GCP), virtualization, and hybrid security architectures - HIGHLY DESIRABLE
Understanding of regulatory frameworks and compliance requirements: GDPR, HIPAA, PCI DSS, NIST, CSF, industry-specific regulations - HIGHLY DESIRABLE
Knowledge of modern threat landscape: cyber kill chains, MITRE ATT&CK framework, threat modeling, and attack surface analysis - HIGHLY DESIRABLE
Experience with security service delivery models and SLAs; understanding of KPIs for MSS and professional services - HIGHLY DESIRABLE
Track record of identifying and closing mid-to-large security services deals with complex sales cycles - HIGHLY DESIRABLE

Responsibilities

Build and maintain trusted relationships with security leaders, CISOs, risk officers, and technical decision-makers at target and existing accounts
Identify and drive expansion opportunities for professional services and managed security services (MSS) within existing and target accounts
Design and architect comprehensive security solutions across professional services (assessments, penetration testing, compliance audits) and managed security services delivery models
Engage customers as a trusted advisor to understand security challenges, compliance requirements, risk posture, and business objectives; translate these into compelling technical solutions and value propositions
Collaborate with professional services, MSS delivery teams, and solution partners to develop market-driven security services offerings and tailor solutions to customer environments
Scope and articulate defined requirements, proposed solutions, and value propositions into detailed Statements of Work (SOWs), technical architecture blueprints, and RFP responses
Present and articulate security solutions and value propositions to diverse stakeholders—technical teams, business executives, and C-suite—with clarity and business acumen
Maintain deep knowledge of the security landscape, threat environment, regulatory frameworks, and vendor ecosystem to inform customer discussions and internal strategy
Stay current with security trends, threat intelligence, regulatory changes, and vendor offerings; provide market insights to sales and delivery teams to inform strategy and customer engagement
Develop business cases and financial models for security investments (ROI, TCO, risk mitigation value); help customers justify security spending to leadership
Serve as the voice of customer, providing market feedback to product and delivery teams to inform service development, identify gaps, and drive continuous improvement
Drive cross-functional collaboration between sales, delivery (professional services and MSS), offering management, and marketing to develop and deliver market-driven security solutions and services