Senior CyberArk/Idira Engineer

Ameren•Saint Louis, MO

2d•Hybrid

About The Position

Ameren Services provides administrative support and services to Ameren Corporation and its operating companies, subsidiaries and affiliates. This role is responsible for developing, configuring, expanding, and maintaining all Identity and Access Management (IAM) related applications. The engineer will share knowledge on key principles of IAM, including authentication and authorization systems, identity lifecycle management, and identity governance. A key aspect of this role is incorporating compliance requirements into systems, processes, and documentation, with a specific focus on NERC CIP and Ameren Identity Policies. The position involves solution configuration, software development/scripting, and third-tier support for IAM applications. The engineer will also act as a technical contact for vendor relationships and may serve as a Technical Lead for critical incident calls. Additionally, the role involves coaching and mentoring less experienced co-workers and supporting training initiatives.

Requirements

Bachelor’s degree required, preferably in engineering, mathematics, computer science or business.
5+ years of relevant experience.
Consideration will be given to candidates with nine or more years of relevant experience in lieu of the degree requirement.
CyberArk/Idira experience required.
Strong working knowledge and proficiency with the following technologies (as relevant): Programming Languages, Identity and Access Technologies, Operating Systems, Database Management, Middleware Configuration Management Technologies, Container Technologies, Agile Environments.
Strong working knowledge and proficiency with the following technologies (as relevant): Identity Federation patterns, Auth and auth, Provisioning access, Entitlements, SSO/SAML, OAUTH/OIDC, MFA, PAM, Directory Services.

Responsibilities

Develop, configure, expand, and maintain all Identity and Access Management related applications.
Share knowledge on key principles of (IAM) with knowledge in the areas of authentication and authorization systems, identity lifecycle management, and identity governance.
Incorporate compliance requirements into systems, processes and documentation.
Configure software programs based on business requests and/or requirements (i.e., Add new integrations following standard patterns).
Expanded support of the analysis, design, coding, testing, configuration and modification of Solution projects and/or products or enhancements using various programming languages, technologies and development methodologies.
Major role on upgrades, product fixes/patches, new integrations.
Develop and/or script to build connections to or gather information from systems, Add features, modify user interface, etc.
Maintain appropriate security access and protection, in compliance with existing security policies and best practices.
Awareness of and adherence to all compliance/regulatory frameworks (i.e., SOX, NERC, etc.).
Manage, maintain, and monitor IAM application environment and tools, ensuring the systems stay current and are running efficiently, including applying appropriate tuning and updates as necessary.
Third Tier support - Assist the P1 and P2 team members with incidents that require more advanced troubleshooting.
Advanced troubleshooting/diagnosis of issues.
Participate in Problem Management investigations.
Act as the Technical Lead for critical incident calls.
Begin to work with vendor Engineers and support.
Design, code and configure applications to meet NERC CIP requirements, Ameren Identity Policies and other security and compliance requirements.
Begin to take ownership of documentation - user documentation, service desk, any development/coding/scripts, support documentation.
Complete technical documentation for testing, QA, training, troubleshooting, operating, and/or procedures for installation and maintenance.
Begin to enforce the documentation requirements.
Primary interaction resource point w/product and services vendors.
Bring IAM process / technology SME expertise across a broad range of areas to enable vendor success.
Lead IAM Ameren/Vendor design and project meetings – clear understanding of roadmap requirements.
Broad product/service vendor project responsibility and ownership – a central resource for vendors to understand requirements and Ameren context.
Primary vendor engagement role – STRATEGIC / ACCOUNTABLE PARTNER.
Coach less experienced co-workers and provides feedback to enhance skills, and knowledge.
Mentor less experienced co-workers.
Support training and college recruiting for co-workers.