Senior Cyber Operations Analyst

Iberdrola•Rochester, NY

3d•Onsite

About The Position

This position provides operational leadership and support across Avangrid Networks to execute the information security roadmap while maintaining a secure and stable production system environment. The Senior Cyber Operations Analyst balances real-world risks with business needs such as reliability, speed, agility, flexibility, and performance, and supports maintenance, monitoring, and support of infrastructure assets across Avangrid Networks. The role supports the Manager of Cyber Operations and works with application subject matter experts, Infrastructure teams, and corporate groups to maintain systems, remediate vulnerabilities, implement monitoring, and ensure projects follow applicable policies and procedures. The position is onsite in Rochester, New York, five days per week.

Requirements

One of the following education and experience combinations: a master’s degree in Engineering, Computer Science, or a related technical field and at least 4 years of related equivalent work experience; a bachelor’s degree in one of these fields and at least 7 years of related equivalent work experience; an associate degree in one of these fields and at least 10 years of related equivalent work experience; or no degree and at least 15 years of experience in IT/OT, NERC/CIP, and/or Cybersecurity.
At least 10 years working in this capacity in a utility.
Working knowledge of networks and networking equipment.
Working knowledge of operating systems and server applications.
Working knowledge of virtual environments, including VMware and others.

Nice To Haves

Experience in a utility environment.
Experience with NERC-CIP, NIST CSF, MITRE ATT&CK, and CIS Benchmarks.
Experience participating in regulatory audits.
Certified Information Systems Security Professional (CISSP).
Project management skills.
Change management skills.
Incident and issue management skills.
Interpersonal skills.
Communication and influencing skills.
Negotiation and dispute resolution skills.
Ability to develop oneself and learn new information quickly.

Responsibilities

Support the Manager of Cyber Operations in maintaining a stable and secure production environment for Avangrid Networks.
Evaluate monthly operating system patches for applicability and advise on or ensure deployment to assets managed by the Protection Systems team.
Review vulnerability scans and coordinate with application subject matter experts and Infrastructure teams to remediate identified security vulnerabilities.
Serve as a subject matter expert to ensure managed devices are maintained, tracked, and lifecycled according to plan.
Ensure newly deployed systems follow documented policies and procedures, including system hardening and baseline scanning.
Define and compile data and metrics for reporting the status of patching, vulnerability remediation, and system monitoring.
Work with application subject matter experts and the Infrastructure team to ensure monitoring of infrastructure assets across Avangrid Networks.
Develop and maintain system-monitoring alert runbooks for first-level response and escalation procedures.
Coordinate technical design and review activities with business segments and corporate groups, engaging Cybersecurity, Risk & Governance, Enterprise Architecture, and Operational Compliance at appropriate project stages.
Perform continuous process improvement activities as needed to align with corporate policies.
Complete assigned duties and tasks as needed.