Senior Cyber Engineer (TS/SCI Required)

Everfox•USA_VA_Onsite, VA

3d•$151,800 - $187,500•Onsite

About The Position

The Senior Cyber Engineer supports a dedicated customer site in the DC area as part of Everfox’s professional services engineering team. The role requires hands-on technical expertise, independent troubleshooting, and effective communication with customers and Everfox leadership. The engineer provides subject-matter-expert support across endpoint security solutions, including HBSS, Tanium, and Digital Guardian, and helps ensure the operational stability, security, and performance of Everfox appliances and supporting infrastructure. The position is based in the NCR/DC region and generally follows a Monday–Friday schedule of eight hours per day, with a start time between 6 a.m. and 9 a.m. Occasional weekend support may be required for installations and upgrades. The role includes physical hardware tasks such as lifting, racking, and cabling.

Requirements

Active TS clearance with SCI, or SCI eligibility within two years from last use.
At least one DoD 8140 Cyber Workforce Qualification Program certification at IAT Level II or higher.
Ability to meet work authorization requirements under U.S. ITAR or EAR regulations.
Bachelor’s degree in computer science, information systems, cybersecurity, or equivalent experience.
At least 8 years of relevant professional experience.
Experience installing, maintaining, and troubleshooting Windows and RHEL 8.x.
Experience managing ESXi or Hyper-V virtual hosts.
Ability to monitor and troubleshoot appliance performance and remediate vulnerabilities in alignment with STIGs or scan reports.
Experience installing firmware across major server and network hardware.
Ability to provide first-line support to government and contractor personnel and communicate and report daily to customers and internal management.
Ability to handle physical hardware, including lifting, racking, and cabling.
Deep understanding of Windows OS services and service accounts; routing, switching, firewall rules, and TCP/UDP/SSH/FTP/SCP/HTTPS protocols; certificate creation, renewal, installation, and troubleshooting; and server hardware installation, patching, and maintenance.
Ability to collaborate with product support and development teams to resolve issues.

Responsibilities

Install, maintain, and troubleshoot Windows and RHEL 8.x operating systems supporting Everfox appliances in physical and virtual environments.
Create, maintain, and troubleshoot virtual hosts running on ESXi or Hyper-V.
Monitor and troubleshoot performance issues affecting Everfox products onsite.
Review and remediate security vulnerabilities or controls based on STIGs or scanning reports.
Install firmware updates on physical hardware, including DellEMC and HPE servers, SANs, switches, firewalls, and other components.
Collaborate with product support and development teams to resolve issues or bugs identified in customer-deployed products.
Provide first-line support for deployed products to onsite government, contractor, or subcontractor staff.
Perform regular health checks and monitor Kubernetes clusters, using tools such as Grafana to track performance metrics.
Proactively review logs to identify and resolve issues before escalation.
Deploy, monitor, troubleshoot, and optimize endpoint security solutions, ensuring correct policy and system configuration.
Apply broad enterprise infrastructure knowledge across data centers, networking, operations, and security to collaborate across domains.
Develop, explain, and maintain software deployment plans.
Communicate daily with customers and Everfox management, providing activity summaries and detailed trip reports when applicable.
Perform physical hardware tasks, including lifting, racking, and cabling.
Perform other duties as assigned.