Senior Complex Cyber Claims Specialist

The Jonus Group•New York, NY

About The Position

Seeking a highly skilled and experienced Senior Cyber Claims Specialist to join a dynamic team. In this role, you will manage a caseload of complex casualty claims arising from cyber events, including third-party bodily injury, property damage, and related liability exposures. You will play a critical role in ensuring accurate claim handling, compliance with regulatory requirements, and delivering exceptional service to the clients.

Requirements

Bachelor’s degree in Risk Management, Business, Finance, Legal Studies, or a related field.
Minimum of 4 years handling casualty claims, cyber liability claims, or complex third-party liability claims within commercial P&C.
Experience with cyber-triggered casualty losses is strongly preferred.
Strong understanding of coverage analysis, liability evaluation, and claims resolution practices.
Ability to independently manage a full caseload of complex claims.
Excellent analytical, negotiation, and decision-making skills.
Strong written and verbal communication skills.
Proficiency with claims management systems and Microsoft Office applications.
Ability to evaluate complex information from multiple sources and apply sound judgment.

Nice To Haves

Professional designations such as AIC, CPCU, or similar claims-focused certifications.
Experience handling claims involving emerging or technology-driven risks.
Experience working with outside counsel and managing litigated matters.

Responsibilities

Manage a caseload of casualty claims arising from cyber events, including coverage analysis, liability assessment, and damages evaluation.
Interpret and apply policy language to determine coverage, exposures, and appropriate claim strategies.
Oversee claims through their lifecycle, including reserving, negotiation, and resolution within assigned authority.
Collaborate with internal stakeholders, including underwriting, legal, and risk engineering teams.
Retain and manage external defense counsel, forensic experts, and other vendors as needed.
Evaluate litigation exposure and develop resolution strategies.
Ensure accurate and timely claim documentation, reserving, and system updates.
Monitor claim trends and emerging cyber casualty exposures, providing insights to management.
Participate in broker and client claim discussions as appropriate.
Ensure compliance with internal claims handling standards, regulatory requirements, and audit guidelines.