About The Position

We are the leading provider of worldwide smart end-to-end supply chain & logistics, enabling the flow of trade across the globe. Our comprehensive range of products and services covers every link of the integrated supply chain – from maritime and inland terminals to marine services and industrial parks as well as technology-driven customer solutions. A Customs Entry Writer – FTZ Specialist is responsible for the accurate and timely preparation, submission, and management of U.S. Customs entries, with a primary focus on Foreign Trade Zone (FTZ) entries. This role ensures full compliance with U.S. Customs and Border Protection (CBP) regulations, FTZ requirements under 19 CFR Part 146, and all applicable trade laws. The position requires advanced knowledge of import entry processes, classification, valuation, and FTZ admission and entry procedures. Additionally responsible for preparing, submitting, and maintaining import documentation to ensure goods are accurately and efficiently cleared through U.S. Customs and Border Protection (CBP) and Partner Government Agencies (PGAs). The role requires strong compliance knowledge, attention to detail, and effective coordination across clients, carriers, freight forwarders, and government entities. This is a fast-paced environment and requires a strong sense of urgency, ability to manage tight deadlines, a positive “can do” attitude, and excellent customer service skills.

Requirements

  • High school diploma or GED required
  • Minimum of 3–5 years of customs brokerage experience, with significant exposure to FTZ operations
  • Proficiency with brokerage systems (CargoWise, ACE, ABI)
  • Strong knowledge of CBP regulations, HTS classification, valuation, Incoterms, and PGA requirements
  • Proficiency in Microsoft Office Suite
  • High attention to detail and accuracy under tight deadlines
  • Strong communication and customer service skills
  • Ability to solve problems and manage exceptions in a time sensitive environment
  • Solid organizational skills and ability to manage multiple files simultaneously
  • Shows eagerness to grow knowledge of customs regulations, systems, and procedures; quickly adapts to new information and feedback
  • Collaborates well with colleagues, communicates effectively, and supports shared goals in a fast-moving operational environment
  • Takes initiative, manages tasks independently, and maintains productivity without needing close supervision
  • Desire to learn — eager to grow knowledge and adapt quickly
  • Strong team player — collaborates well and supports shared goals
  • Effective problem‑solving abilities
  • Ability to manage multiple tasks
  • Applicants must be legally authorized to work in The United States without sponsorship now or in the future.

Nice To Haves

  • degree in International Trade, Supply Chain, or Business preferred
  • CCS certification or U.S. Customs Broker License a plus

Responsibilities

  • Prepare and submit U.S. Customs entries (Consumption, Warehouse, FTZ Weekly Entry, etc.) in compliance with CBP regulations
  • Accurately classify goods using the HTS tariff system and determine required duties, taxes, and fees
  • Submit customs entries via ABI/ACE in compliance with CBP and PGA requirements
  • Calculate duties, arrange payments, and monitor ACH or duty billing statements
  • Review invoices, bills of lading, certificates of origin, and supporting import documentation
  • Verify commodity descriptions, country of origin, valuation, and regulatory admissibility
  • Maintain accurate recordkeeping for compliance and audit purposes
  • Stay current on trade agreements, regulation changes, and customs procedural updates
  • Communicate with clients to obtain import data and advise on classifications, restrictions, and compliance requirements
  • Coordinate with carriers, forwarders, CBP officers, and PGAs to resolve holds, exams, and documentation issues
  • Handle post entry tasks such as corrections, PSC’s, protests, and refunds where applicable
  • Support internal audits
  • Ensure timely billing of entry related services
  • Generate timely billing for entry‑related services
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