Senior Customs Brokerage Coordinator
About The Position
Join Alba Wheels Up International as a Senior Customs Brokerage Coordinator and play a pivotal role in shaping the company's future. This is an opportunity to drive strategic initiatives, influence key decisions, and deliver measurable results at the highest level. The company's mission is to ensure customer compliance with US Customs Regulations while coordinating efficient, timely movement of freight and information. Alba Wheels Up values innovation, collaboration, and integrity, fostering a culture of creative problem-solving, cross-functional teamwork, and unwavering customer focus.
Requirements
- High School diploma or equivalent
- A minimum of 2 years of relatable work experience in freight forwarding and customs brokerage industry
- Exceptional customer-service communication skills (both verbal and written)
- Must be able to multi-task and work in a high pressure environment
- Strong attention to details and organizational skills
- Upholds a high level of discretion and confidentiality
- Must be a team player and able to work independently, by being proactive and having a flexible attitude.
- Proficient in Windows and Office Suite
Nice To Haves
- Experience working with Cargowise is a plus
- Customs Brokerage license is a plus
Responsibilities
- Process Customs brokerage for air, truck, and ocean shipments and other modes of arrival into the USA.
- Receive, review, and process import documentation from overseas agents/clients.
- Secure arrival information from various modes of arrival (air, ocean, truck, rail, mail and/or passenger).
- Data entry and processing of various clients import shipment(s) via related documentation received and presentation to U.S. Customs and/or other participating Government Agencies.
- Classify imported goods with appropriate HTS (harmonized tariff schedule) over broad range of commodities and special exception/exclusions for appropriate duty application.
- Update shipment status daily and enter notes in Cargowise system.
- Follow through on Customs matters and immediate resolution of problems that might occur.
- Respond to client inquiries and inter-company inquiries in a prompt and timely manner.
- Process remote filings (RLF).
- Submit payment to steam ship lines and send out endorsed original bill of ladings when required.
- Invoicing files within 48 hours of shipment release.
- Scanning documents into Cargowise system shipment files.
- Send out delivery order and supporting documentation to assigned trucker(s).
- Communicate with trucker(s) when cargo is available or if there is an issue with a shipment.
- Resolve issues with pick up of cargo at locations and relay to the client(s) accordingly and in a timely manner.
- Secure aggressive cost for maximum profitability, while satisfying client’s requirements.
- Adhere to all domestic and international shipping regulations.
- Secure and post vendor invoice to payables in shipment file.
- Performs other related duties and projects as requested or assigned by manager.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
