Senior Customer Integration Engineer

Allison Transmission•Indianapolis, IN

About The Position

This role in Customer Integration Engineering will be responsible for activities, in support of assigned OEMs and Allison distributors managing OEMs that design, develop and manufacture off highway mining vehicles, oil field services equipment and other off highway equipment such as trenchers, augers and log yarders that use Allison Transmission Off-Highway products. Activities will include support of OEM integration, troubleshooting and resolution of customer issues, assisting in development and testing of new features and functionality and management of customer test programs.

Requirements

BSME or BSEE or equivalent experience
Five or more years of powertrain engineering experience
Ability to manage numerous projects simultaneously
Proficient in oral and written business communication
High level of interpersonal skills to work optimally with others and cross-culturally
Ability to generate clear and concise formal communications
Attention to details
Willingness to travel approximately 30% of time to support customer programs

Nice To Haves

Development of in-depth knowledge of Allison Transmission Off-Highway Products and their application
Development of in-depth knowledge of off-highway mining, oil field services, other off-highway equipment vocations
Development of strong customer and Allison Transmission multi-functional team business relationships and assist in meeting business goals
Help lead successful integration and optimization of Allison Transmission Products into customer equipment and vehicles
Actively support identification, development and integration of new product features and functionality

Responsibilities

Ensuring proper application of Allison products into customer equipment and vehicles.
Applying sound vehicle and power pack design principals along with Allison developed integration tools to optimize installations and maximize value to the OEM and end-user customers.
Developing relationships to ensure effective communication of all related information with OEM and end-user customers, Allison's Distributor/Dealer network, Allison Marketing, Sales and Service organizations, and pertinent Indianapolis personnel.
Serving as the resource for all technical aspects of Allison products, including activities throughout the product release cycle, such as power pack design and testing, configuration specification development, product integration activities, and issue investigation and resolution support.
Working with Allison distributors and OEM customers to understand release process requirements and develop and implement plans to maximize compliance to OEM requirements.
Keeping current with Allison and industry technical developments.
Recognizing any regulatory or competitive information during the course of doing business and transferring this information to the appropriate Allison organizations.
Communicating future Allison products and features, as well as any defined implementation requirements.
Communicating OEM and end-user requirements to appropriate departments within Allison Transmission.