Senior Customer Experience Program Management Professional

Honeywell Aerospace • Phoenix, AZ

6d • Hybrid

About The Position

As a Senior Customer Experience Program Management Professional here at Honeywell, you will be responsible for leading and managing customer experience programs, ensuring that our customers have a seamless and positive experience throughout their engagement with us. Your role will involve developing and executing strategies that enhance customer satisfaction, drive operational excellence, and foster long-term relationships. By effectively managing customer experience initiatives at a senior level, you will contribute to customer loyalty, retention, and overall business growth.

You will report directly to our Senior Director of Program Management, and you will work out of our Phoenix, AZ location on a Hybrid work schedule.

In this role, you will impact customer engagement, program management, operational efficiency, and business development. At Honeywell, our leaders play a critical role in shaping the customer journey and ensuring that our solutions meet and exceed customer expectations.

Requirements

• Senior level experience in program management
• Experience in customer experience program management
• Ability to develop and execute strategies
• Skills in driving operational excellence
• Ability to foster long-term relationships
• Leadership skills in shaping customer journeys

Responsibilities

• Leading and managing customer experience programs
• Developing and executing strategies that enhance customer satisfaction
• Driving operational excellence
• Fostering long-term customer relationships
• Managing customer experience initiatives at a senior level
• Shaping the customer journey
• Ensuring solutions meet and exceed customer expectations

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed