Senior CRM Account Executive - Automotive & Manufacturing

ServiceNow•New York, NY

8d•Hybrid

About The Position

The Sr CRM Account Executive - Automotive & Manufacturing will oversee market success of ServiceNow's CRM products. These products are built on our market leading Service Management platform and create a single source of truth that allows enterprise processes to execute with uniform information.

Requirements

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
7+ years knowledge on return on investment of specialty solutions area to lead solution win.
Experience as an AE, or in alternative sales role.
Understanding of business sales processes.
Travel required: 30-50%

Responsibilities

Supports the strategy and solution win for specialty solution areas depending on engagement model.
Supports territory strategy and planning to improve vertical agreement, account use case targeting and execution.
Provides input to AE during the account planning process based on territory strategy and recommendation.
Ensures recommendation to territory strategy and account planning is aligned with Now Value principles.
Supports customers to envision the value of a digital transformation and supports development of strategy by partnering with rest of account team, customer and partners.
Interlocks with SC & Specialist SC on Capability Roadmap for feedback and agreement and teams based on engagement model.
Coaches AEs, ADRs, ACE with foundational specialty solution area knowledge to identify specialty solution opportunities and help manage the sales cycle.
Customizes the time allocation of responsibilities to the needs of the territory and account team and celebrates successes.
Champions diversity and belonging to contribute to an open and inclusive environment.