Senior Credentialing Specialist

Ardent Health•Nashville, TN

About The Position

Performs full primary source verification and file construction for initial credentialing and recredentialing across Ardent facilities and the managed care network. Serves as a subject matter expert and lead reviewer for complex provider files.

Requirements

  • At least 3 years of experience with provider credentialing and primary source verification.
  • Strong understanding of provider credentialing requirements.
  • Knowledge of credentialing regulatory and accreditation standards, including NCQA, URAC, TJC, CMS, and state DOI requirements.
  • High attention to detail and demonstrated accuracy in high-volume work.
  • Proficiency with credentialing software and standard office applications.

Nice To Haves

  • CPCS certification, or eligibility with intent to certify.
  • Experience in a hospital, health system, CVO, or managed care setting.

Responsibilities

  • Conduct primary source verification of licensure, DEA registration, board certification, education and postgraduate training, work history, malpractice coverage and claims history, and hospital affiliations.
  • Query the NPDB and applicable exclusion and sanctions databases, including OIG, SAM, and state-level lists, and document results.
  • Review high-risk and complex credentialing files as assigned or when additional support is needed.
  • Provide staff training and mentoring on credentialing standards and serve as a subject matter expert when needed.
  • Perform quality reviews of completed credentialing files and resolve outstanding issues or errors.
  • Monitor data governance and identify trends and opportunities for process improvement.
  • Meet productivity and turnaround standards determined by leadership.
  • Maintain accurate, audit-ready documentation of every verification attempt and outcome.
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