Senior Creative Services Specialist

Duke Energy • Charlotte, NC

13d • Hybrid

About The Position

The Sr Creative Service Specialist provides comprehensive consultative services for the development and production of print and direct mail communication materials ensuring successful project outcomes. This role requires a high level of expertise, autonomy, and problem-solving skills within the Print Support function. This is the career/senior level of the job classification. A Sr Creative Specialist is expected to: Manage multiple work projects in various specialized areas with minimal supervision Oversee procurement of products and services aligned with Business Unit needs Have proficient skills to work independently, seeking guidance only for complex projects or issues Demonstrate expertise in relevant concepts and procedures Identify problems, develop solutions, and take action to resolve issues

Requirements

• Bachelor's Degree in Business Administration, Marketing, Graphic Design, Communications, or Other Related Degree
• 4 years related work experience
• In lieu of Bachelor''s degree AND 4 years related work experience listed above, High School/GED AND 8 years related work experience
• Strong communication and collaboration skills
• Strong analytical and problem-solving skills
• Independent work management and decision-making abilities
• Project management and multi-tasking abilities
• Proven negotiation skills
• Experience in vendor management

Nice To Haves

• Ability to lead cross-functional teams and drive process improvements
• Expertise in USPS regulations and print production requirements
• Mentoring and training abilities
• Strategic thinking skills
• In-depth knowledge of printing processes, direct mail strategies, and graphic design principles.
• Extensive experience in print production management
• Thorough knowledge of print industry standards and best practices
• Deep understanding of print support operations and their interdependencies
• Experience in delivering effective presentations to diverse audiences.
• Previous experience as a purchasing agent or procurement sourcing background
• Proficient in Microsoft Office Suite, particularly Excel and PowerPoint, Power BI

Responsibilities

• Provides Expert Advice and Print Production Consultation
• Development and Execution of Production and Delivery Plans for Communication Material
• Print Support Vendor Management
• Stays current on industry capabilities, processes, technology, and standards to deliver effective, competitive products and services
• Ensure all projects adhere to established graphic and corporate identity standards.
• Educates teammates and peers about corporate brand standards and brand compliance as outlined by Corporate Communications.
• Contribute to continuous improvement by suggesting and implementing new processes for Print Support.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level