Senior CRA Compliance & Operations Manager

Western Alliance Bank•San Jose, CA

2d•Onsite

About The Position

As Senior CRA Compliance and Operations Manager, you manage a team responsible for compliance with implementation of the requirements of the Community Reinvestment Act (CRA), related regulations, and operation of the Bank’s community development service and donation programs. You work in close partnership with the Head of Community Relations/CRA Officer and the Bank’s regional CRA Community Development managers to ensure a sound compliance program and support the Bank’s reputation in its communities. Your responsibilities include the maintenance of policies and procedures, internal controls, and periodic updates of the business unit’s Risk and Control Inventory and Self-Assessment. To ensure data integrity for both regulatory and management reporting, you implement the business unit’s internal control testing with team resources and with the Bank’s service providers. You facilitate testing activities and requests for information from Corporate Compliance, Internal Audit, and regulatory examiners. You oversee reporting of the Bank’s CRA program performance to its CRA Strategic Plan to various management and board committees and business units. In addition, you maintain reports of bank performance to the CRA Large Bank tests, including peer analysis when data is available. You will participate in the evaluation of new products & services as well as geographic expansion of the Bank’s business lines to assess and advise on applicable CRA impact. Oversee compliance with technical aspects of the CRA including maintenance and disclosure of the CRA Public Files, CRA lobby notice, and coordination with the Bank's complaint management program on potential comments to be placed in the Bank's CRA Public File. Manage the record keeping and analysis of lending, investment, service, and donation activities that contribute towards the Bank’s CRA goals. This involves ensuring the online system can be relied upon as the primary system of record and for accurate real time dashboard reporting. Oversee the processing on charitable donations to ensure controls are adhered to including sufficient due diligence and record keeping of supporting documentation. Oversee budget and relationships with key vendors of the business unit’s software tools and community and Federal Home Loan Bank programs. Lead and develop a team; responsible for hiring, coaching, performance management, training and development.

Requirements

8+ years of related experience within the financial industry.
Previous leadership and supervisory experience required.
Advanced knowledge of general banking operations, including deposit operations, loan administration, treasury management and/or other commercial banking products and services.
Advanced knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
Advanced understanding of the Community Reinvestment Act (CRA) regulations and compliance requirements.
Advanced analytical skills to interpret data and identify trends related to community needs and lending patterns.
Advanced speaking and writing communication skills.

Nice To Haves

Bachelor's degree in related field preferred.

Responsibilities

Manage a team responsible for compliance with implementation of the requirements of the Community Reinvestment Act (CRA), related regulations, and operation of the Bank’s community development service and donation programs.
Work in close partnership with the Head of Community Relations/CRA Officer and the Bank’s regional CRA Community Development managers to ensure a sound compliance program and support the Bank’s reputation in its communities.
Maintain policies and procedures, internal controls, and periodic updates of the business unit’s Risk and Control Inventory and Self-Assessment.
Implement the business unit’s internal control testing with team resources and with the Bank’s service providers to ensure data integrity for both regulatory and management reporting.
Facilitate testing activities and requests for information from Corporate Compliance, Internal Audit, and regulatory examiners.
Oversee reporting of the Bank’s CRA program performance to its CRA Strategic Plan to various management and board committees and business units.
Maintain reports of bank performance to the CRA Large Bank tests, including peer analysis when data is available.
Participate in the evaluation of new products & services as well as geographic expansion of the Bank’s business lines to assess and advise on applicable CRA impact.
Oversee compliance with technical aspects of the CRA including maintenance and disclosure of the CRA Public Files, CRA lobby notice, and coordination with the Bank's complaint management program on potential comments to be placed in the Bank's CRA Public File.
Manage the record keeping and analysis of lending, investment, service, and donation activities that contribute towards the Bank’s CRA goals.
Ensure the online system can be relied upon as the primary system of record and for accurate real time dashboard reporting.
Oversee the processing on charitable donations to ensure controls are adhered to including sufficient due diligence and record keeping of supporting documentation.
Oversee budget and relationships with key vendors of the business unit’s software tools and community and Federal Home Loan Bank programs.
Lead and develop a team; responsible for hiring, coaching, performance management, training and development.

Benefits

Competitive salaries
An ownership stake in the company
Medical and dental insurance
Time off
A great 401k matching program
Tuition assistance program
An employee volunteer program
A wellness program
Opportunity to bolster business knowledge
Learning the ins and outs of how successful companies operate and manage their finances
Invaluable hands-on experience to help grow your career